sd_mnov_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_mnov_a01_it_enusThe Microsoft .NET Framework can be defined as an environment for developing, deploying and running applications, and web services on Windows platforms such as Windows Server 2008, Windows 7, and Window Azure. The latest release is Microsoft .NET Framework 4. The .NET Framework supports the use of different languages and libraries for application development. Supported languages include Visual Basic, Visual C++, Visual C#, and Visual J#. The latest release of all of these languages is release 20210116654_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116654_engTo describe how ANSI C programs use memory to store data and how to write portable C programsAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN200116697_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116697_engTo describe the syntax rules governing expressions and statements in ANSI C and how to to use expressions and statementsAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN215116731_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116731_engTo describe advanced flow-control statementsAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN160116670_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116670_engTo introduce functions in ANSI C and describe how to write and use them in programsAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN320116604_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116604_engTo familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programsAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN240116826_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116826_engTo describe how to write advanced, efficient ANSI C programs using pointersAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN165116781_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116781_engTo describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in listsAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN240116752_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116752_engTo describe how to write ANSI C programs for text, string, and array processingAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN240116840_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116840_engTo describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard libraryAwareness of programming concepts; experience of using a third-generation, high-level language, such as Pascal, PL/1, BASIC, or FORTRAN200ws_mwur_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwur_a04_it_enusWindows Server 2008 R2 has improved on a number of access control features introduced in Windows Server 2008 and also provides some new functionality. This course examines the advancements in access control, including the introduction of AppLocker, BitLocker To Go, the new principle of authentication method assurance, and enhancements to Network Access Protection.Individuals should have a minimum of one year of experience implementing and administering a network operating system, including one or more Windows Server 2008 servers; familiarity with Active Directory Domain Services management and administration of domain controllers; familiarity with implementation and security of network services such as file and print, the Internet, an intranet, remote access, high availability, and client computer management; and familiarity with connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet.60ws_wsad_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a09_it_enusOne of the toughest challenges for a Network Administrator is protecting the network while accommodating a growing number of users that require remote access network connections. Windows Server 2008 provides numerous methods of connecting to remote networks as well as features used to keep networks secure. Discussed in this course are different types of remote access connectivity, along with the tunneling and authentication protocols available to secure these connections. This course explores plAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring60ws_mwcd_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a06_it_enusWindows Server 2008 introduces many new enhancements to the already popular certificate management service. This course covers Certificate Services in Windows Server 2008, which can be used to employ cost effective public key technologies into your organization, allowing for secure and efficient communication within your network. It describes new support features that allow network devices such as routers and switches to obtain certificates, and a new console snap-in that allows you to view the As an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet150ws_mwur_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwur_a01_it_enusWindows Server 2008 R2 is the 2009 refresh of Microsofts Windows Server product. This R2 release introduces improvements to existing features as well as the addition of new functionality. This course introduces the changes to Active Directory Domain Services administration including a review of key considerations when installing a new Windows Server 2008 R2 domain controller to your AD DS infrastructure and the new Active Directory Administrative Center (ADAC) provided for easier Active Directo90ws_mwcd_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a03_it_enusWindows Server 2008 includes several new and improved Active Directory features. The most notable change is the renaming of Active Directory Services to Active Directory Domain Services. Further administration and security enhancements make Windows Server 2008 the most complete out of the box version to date. This course explores new account policy and fine-grain password policy features, along with improvements to common Active Directory administration, such as group membership, delegation, andAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120ws_mwcd_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a02_it_enusWindows Server 2008 includes several new Active Directory Domain Services roles. These roles are conveniently managed in the Server Manager console, which allows administrators to add, remove, and manage the server roles on any Windows Server 2008 server. This course covers new active directory server roles, such as the Active Directory Federation and Active Directory Rights Management roles, which enhance an organization's ability to safeguard domain resources, extend external network access, aAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120ib_pmag_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a02_it_enusWould you like to adopt a more agile approach to project management in your company, only you think the change would be too disruptive? Perhaps you believe that Agile is all or nothing, but that's not true. Wise project leaders are able to examine their own situations and determine which agile practices to adopt given the nature of their projects, organizations, and teams. This course provides guidance on how to take steps towards adopting an agile project management approach for those who curre120wd_htmf_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_htmf_a03_it_enusThis course provides instruction on many of the new API's that have been introduced with HTML5 relating to web support, communication, and 3D graphics. The course also covers features that are strictly speaking not part of the HTML5 specification, but are often associated with HTML5 because they were introduced at much the same time.90ib_pmag_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a06_it_enusPreparing estimates is not an area of project planning that many people really enjoy. That is, until they learn to do it the agile way. This course focuses on the heart of release planning: creating estimates and prioritizing requirements. You will learn common agile methods for estimating the size of user stories, such as planning poker, and guidelines for splitting and combining user stories. Along with estimating, another key task during release planning is prioritizing user stories to create120ib_pmag_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a05_it_enusThis course provides a look at the agile approach to planning and tasks that agile teams have adopted from methodologies such as Scrum and XP. The focus is on release planning which is the first of three agile planning levels. It emphasizes the importance of a properly established product vision, developed by the product owner and stakeholders prior to developing the project backlog. During release planning, this product vision is shared with the development team and discussed in detail to ensur90sd_agsd_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_agsd_a04_it_enusAgile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, cusAt least 1 year's experience designing or developing software or managing software development projects120ib_pmag_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a01_it_enusIf you have followed a traditional project management approach and find yourself spending a lot of time fine tuning the design to accommodate changing requirements, you may want to consider a different approach. In this course, you will be introduced to agile project management, including the core values and principles outlined by the Agile Manifesto. Agile projects are characterized by the use of short work iterations and incremental development of products, made possible by focusing on busines120wt_ajax_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wt_ajax_a02_it_enusThis course will explore the various technologies that are employed in Ajax applications. It will begin by examining the important role that XML and CSS play in developing Ajax applications that interact with data sent from the server. Then it will discuss common troubleshooting issues that may arise in Ajax applications. Finally, it will explore how web services and APIs can work together to add complex degrees of functionality to an application with minimal effort. This course is one of a seriA good knowledge of HTML, JavaScript, basic programming concepts, and general Internet development; programming experience would be an advantage120wt_ajax_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wt_ajax_a03_it_enusThis course explores the technologies that are used to enable Ajax applications to interact with a server's external data. It will begin by examining the important role that ASP.NET, PHP, Java, and Ajax play in developing Ajax applications, and then explore how Ajax can access and utilize external data sent from a variety of sources. The course will move on to discuss JavaScript Object Notation (JSON), and how frameworks and libraries can add complex degrees of functionality to an application wiA good knowledge of HTML, JavaScript, basic programming concepts, and general Internet development; programming experience would be an advantage120wt_ajax_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wt_ajax_a01_it_enusRather than a singular technology, Ajax, or Asynchronous JavaScript and XML, is a collection of technologies that enables web pages to make server requests without having to reload the page. This course will introduce the history of Ajax and outline how it is commonly used to aid in the development of dynamic web sites. Beginning with the fundamentals of Ajax, the course will examine JavaScripts role in Ajax development, including objects, the Document Object Model, and events. It will also expA good knowledge of HTML, JavaScript, basic programming concepts, and general Internet development; programming experience would be an advantage150ib_pmag_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a03_it_enusThis course provides learners with an overview of some of the key methodologies that have contributed to the range of tools and practices available to agile practitioners. Included is a discussion of Extreme Programming (XP), the methods of Lean Software Development, and an introduction to the Crystal methodologies. The course highlights key distinguishing features of these methodologies and important agile principles and practices they employ. Also covered are some of the core process-based met90cs_styp_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a06_it_enusSecurity mechanisms and account management are important parts of creating a secure networking environment. This course examines different authentication services and protocols along with biometric security mechanisms and other access security mechanisms such as tokens and smart cards. This course also examines how LDAP can be used to create security in an environment along with risk reduction mechanisms such as policies for mandatory vacations, job rotation and separation of duties. This course120sd_sftf_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a04_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.90lu_lalr_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalr_a05_it_enusAs a Linux System Administrator you'll sometimes require a specific piece of software, or specific version of software that is not available as a binary from your Linux distribution's repository. In this situation, compiling your own binary directly from the source code may be the only way to obtain this application.This course covers the prerequisites required to compile software on your system, as well as how to extract and build software from source. A number of alternative bootloaders aside 30ib_buap_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a04_it_enusThe first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And without understanding the tools and technologies involved, you may aim for impossible goals. It's equally important to ensure you document and confirm requirements so you have a solid plan to address stakeholder needs. This course provides an overview of requirements e120ib_buap_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a05_it_enusProjects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with stakeholders. This course provides an overview of managing solution scope and requirements using techniques like baselining and problem tracking as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)  Version 2.0 by the International Institute of Busin120ib_buap_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a06_it_enusSolutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the investment required for the solution must be justifiable before implementing it. This course provides an overview of enterprise analysis as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)  Version 2.0 by the International Institute of 150ib_buap_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a07_it_enusWhen you have a set of dependent tasks to complete, it's not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must be analyzed appropriately to ensure they are prioritized and organized in the most appropriate way to ensure the success of a project or initiative. And mapping out what a process or system will look like with requirements in place provides a detailed view for the team to work to150ib_buap_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a09_it_enusA business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what is required within the organization to make the solution work, and validating and evaluating the solution performance. This course provides an overview of solution assessment and validation as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) 180ib_buap_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a08_it_enusIf you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your boat, but knowing that you need a welding torch will. When working on any project, you also need as much information as possible about anything that may influence it. This might include how much money you have to work with, how long before the project needs to be completed, and120cs_styp_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a10_it_enusBusiness continuity, disaster recovery, and computer forensics go hand in hand when a security professional trains on ways to create, maintain, and repair network security. This course examines business continuity plans along with risk assessment techniques and the strategies used when creating a risk management process. This course also examines security training for end users and the methodologies and tools used when performing computer forensics. This course helps prepares the learner to writ120116672_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116672_engTo provide students with the skills required to create and instantiate classesSome experience of C or another structured programming language240116675_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116675_engTo provide the student with the skills required to create C++ programs that use filesSome experience of C or another structured programming language160116673_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116673_engTo provide the student with the skills required to use dynamic memory allocation in C++Some experience of C or another structured programming language200116674_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116674_engTo provide the student with the skills required to use polymorphism and overloadingSome experience of C or another structured programming language220116676_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116676_engTo give the student an appreciation of advanced concepts in C++ programmingSome experience of C or another structured programming language180116671_enghttp://learning.acm.org/skillsoft/detail.cfm?id=116671_engTo provide the student with structured programming concepts used in C++Some experience of C or another structured programming language220sp_cisa_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a03_it_enusIS Governance is an incredibly important part of IS security. Management and monitoring of resources are built into the audit process and the CISA must be aware of the role they will play in the process. This course examines the role of Governance, IT Management and IT Monitoring, and the strategies and models used to evaluate and create policies and procedures within the environment. This course also examines the Risk Management strategies that can be used, and how the CISA plays a role in choo120sp_cisa_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a04_it_enusInformation Security Management Practices should adhere to the business goals of an organization, aligning to the objectives that management set down for company improvement. This course examines different types of management practices such as human resource management, sourcing management, change management, financial management, and quality management. This course also looks at how segregation of duties is used to better control information security. Finally, this course examines business cont180sp_cisa_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a06_it_enusBusiness Application Systems play a substantial role in many corporate infrastructures today. This course examines the role of the auditor in environments where business application systems and agile development systems are being used. The Certified Information Systems Auditor (CISA) certification is known world-wide as the standard of achievement for those who assess, audit, control, and monitor an organizations information systems. CISA has been given ISO/IEC 17024:2003 certification by The A150sp_cisa_a11_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a11_it_enusThis course examines the auditor's role in auditing physical and software infrastructures and the maintenance of those infrastructures. The Certified Information Systems Auditor (CISA) certification is known world-wide as the standard of achievement for those who assess, audit, control, and monitor an organization's information systems. CISA has been given ISO/IEC 17024:2003 certification by The American National Standards Institute (ANSI). This course will help to prepare learners for the CISA 120sp_cisa_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a05_it_enusThe acquisition, development, and management of business projects are important in all information systems builds. The CISA must make sure that all these aspects are brought together, and that the business model of the organization is adhered to at all times during this process. This course examines how business realization is applied, how project management structures are built, and how project management practices are used to correctly implement the project management structures. This course aInformation Systems professionals with an interest in information systems audit, control and security. A minimum of five years of professional information systems auditing, control or security work experience is required for certification.180sp_cisa_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a07_it_enusAuditing IS functions must take the hardware and infrastructure resources into account. This course examines IS operation and how it is managed along with IS hardware, and the various components that need to be monitored and audited. This course also examines the architecture of the software and the data management systems that are used in an IS environment. The Certified Information Systems Auditor (CISA) certification is known world-wide as the standard of achievement for those who assess, aud120sp_cisa_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a08_it_enusEnterprise network infrastructures and architectures are an integral part of enterprise environments today and are widely unknown to most users. The IS auditor must have a high level knowledge of these frameworks and a clear communication path to those who control them. This course examines the types of networks that are commonly found in enterprises today and the services and components that are commonly used in them. This course also examines disaster recovery strategies and scenarios that mus150sp_cisa_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a09_it_enusOne of the main reasons an organization will bring on a CISA is to protect the IS assets of that organization. Resources, both internal and external, need to be secured and access must be controlled at all times. This course examines information security elements and assets, both internal and external, along with the elements that play a role in the protection of those assets. This course also examines the computer crimes that can befall an organization and the incident handling methods that can180sp_cisa_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a10_it_enusSecuring the network infrastructure is one of the main reasons an IT department exists in an enterprise environment. The role of a CISA is to audit the security measures and to make sure that the most efficient methods are being used to secure the environment. This course examines the components of the network infrastructure, the common threats they face, and how they can be secured. This course also examines the methods used by a CISA to audit and test the IS security and the internal and exter210sp_cisa_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a01_it_enusAuditing Information Systems has become an integral part of business management in both big and small corporate environments. This course examines the starting points for performing and IS audit and some of the standards, guidelines, tools and, techniques that can be used to setup, manage, and monitor the audit function. The Certified Information Systems Auditor (CISA) certification is known worldwide as a standard of achievement for those who audit, control, monitor and assess an organization's150sp_cisa_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a02_it_enusWhile performing audits, it is extremely important to classify audit information and to evaluate and document both the controls used and the outcomes of all parts of the audit process. This course examines the audit classification process, how risk-based auditing is performed, how compliance testing is used, and the processes and procedures used to evaluate and document the audit process. The Certified Information Systems Auditor (CISA) certification is known world-wide as the standard of achiev150sp_ciso_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a04_it_enusInformation risk management and compliance is a pivotal part of the role of an information security manager. This course will provide an overview of information risk management and compliance, as well as examine the elements that come into play when creating an information risk management plan and the frameworks and methodologies that are used. This course also examines risk assessment, with special attention to methods of risk identification, risk analysis, compliance, and the calculations used150sp_ciso_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a05_it_enusAnalysis, mitigation, and monitoring play an extremely important role in information risk management and compliance. This course examines how to properly classify and valuate information assets, perform a business impact analysis, and the principles of disaster recovery. You will learn about the options available to deal with risk, effective controls, and ways to ensure your risk management program is integrated into your organization's other life-cycle processes. You will also examine the many 150sp_ciso_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a01_it_enusInformation Security Governance is a major part of the job role of an Information Security Manager. The goal of information security governance is to establish and maintain a framework to provide assurance that information security strategies are aligned with the business objectives and consistent with applicable laws and regulations. This course looks at the role of information security governance in an organization, the need for senior management support for all policies and procedures that ar120sp_ciso_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a02_it_enusMany companies realize that their information security is not in the state that it should be. As an information security manager, it will be your role to guide your organization to where information-related risks are controlled and sound information security processes are being followed by each and every employee. In order to move a company from a current state, to a desired state, there are many steps that must be taken. This course examines what an information security strategy is, frameworks 120sp_ciso_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a03_it_enusIn order for information security governance to succeed, there must be an action plan put into place to lay the groundwork for success. This course examines the assets, departments, resources, and people that play a role in bringing an action plan to life. This course will also examine the components and constraints of an action plan, along with providing a sample information security strategy to bring it all together. This course prepares you for the Certified Information Security Manager (CISM120sp_ciso_a11_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a11_it_enusManaging incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This course examines what incident management is, how responses are prepared, and concepts and technologies that are used when dealing with incidents. This course also looks at the principles, importance of, and outcomes of incident management and how the infor150sp_ciso_a12_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a12_it_enusPreparing incident response and recovery plans is a very important part of a CISM's role. This course examines how to identify the current state of incident response capability, identifies the elements of incident response and recovery plans, and discusses principles for effectively managing the plans. This course also examines the importance of testing, documentation, and how to physically prepare recovery sites and related offsite resources. This course prepares you for the Certified Informati120sp_ciso_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a06_it_enusAn information security program is the foundation of an information security manager's daily work. This course examines the purpose and fundamentals of IS program development and management, along with the objectives, concepts, and tasks that make up an IS program. This course also examines the scope and charter of an IS program, and how the IS Manager must understand the scope of the program, and things such as chain of command, corporate culture, existing functions, current state of security, 90sp_ciso_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a07_it_enusAn information security framework represents the entire IS management structure. This course examines governance frameworks such as COBIT and industry standards like ISO/IEC 27001. This course also examines the components of a security framework: operational components, management components, administrative components, and education and informational components. The course then explains how an IS program road map is defined, and the elements that make up the road map. Finally, the course describ90sp_ciso_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a08_it_enusInformation security managers are responsible for all administrative activities related to the development and management of an information security program. Those activities include such things as assigning and training security personnel, overseeing the creation and distribution of policies and other documentation, and monitoring the effectiveness of the security program itself. This course examines the many activities that an information security manager is responsible for and the skills requ90sp_ciso_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a09_it_enusInformation security programs typically have numerous operational responsibilities and provide a variety of security services. While programs vary from organization to organization, there are operations and services that are typically found in all well conceived security programs. This course examines the activities and responsibilities of an information security manager related to operations and services within an organization. The course will examine different organizational units such as IT, 120sp_ciso_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ciso_a10_it_enusSecurity programs require strong controls and countermeasures to ensure that security activities are carried out and measures exist to deal with issues that may arise while a security program is being implemented. This course examines control categories, control design considerations, and the control methods and recommendations that a security manager should implement. This course will also discuss the metrics and monitoring practices that should be used put in place as part of a security progra120pl_cpte_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_cpte_a01_pl_enusCISSP certification is developed and maintained by (ISC) 2, a not-for-profit leader in educating and certifying information security professionals throughout their careers. CISSP is aimed at professionals who develop policies and procedures in information security. The CISSP exam certifies knowledge in ten domains: § Access Control § Telecommunications and Network Security § Information Security Governance and Risk Management § Software Development Security § Cryptography § Security ArchiteCandidates for the exam are expected to have a minimum of five years direct full-time security work experience in two or more of the 10 CISSP domains, or four years if they hold a four-year college degree OR Advanced Degree in information security from a U.S. National Center of Academic Excellence in information Security (CAEIAE) or regional equivalent. Alternatively a one year waiver is available to those holding an (ISC)2-approved certification  see this URL for approved certifications: https://www.isc2.org/credential_waiver/default.aspx120pl_cpte_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_cpte_a02_pl_enusCISSP certification is developed and maintained by (ISC) 2, a not-for-profit leader in educating and certifying information security professionals throughout their careers. CISSP is aimed at professionals who develop policies and procedures in information security. The CISSP exam certifies knowledge in ten domains: § Access Control § Telecommunications and Network Security § Information Security Governance and Risk Management § Software Development Security § Cryptography § Security ArchiteCandidates for the exam are expected to have a minimum of five years direct full-time security work experience in two or more of the 10 CISSP domains, or four years if they hold a four-year college degree OR Advanced Degree in information security from a U.S. National Center of Academic Excellence in information Security (CAEIAE) or regional equivalent. Alternatively a one year waiver is available to those holding an (ISC)2-approved certification  see this URL for approved certifications: https://www.isc2.org/credential_waiver/default.aspx120sp_cptf_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a01_it_enusThis course focuses on the need for access control mechanisms to secure an organization's network and minimize its vulnerability to attacks or intrusion. It covers various access control models, techniques, mechanisms, and methodologies. You will learn about the latest in authentication strategies and intrusion detection and prevention techniques. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consorti120sp_cptf_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a08_it_enusBusiness continuity is an essential part of any enterprise. When a disaster occurs, it is imperative that a company be prepared, and has policies and people in place to step in and restore normal business operations. This course discusses the processes that are used to create a business continuity and disaster recovery plan and strategies for critical resource recovery. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security90sp_cptf_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a05_it_enusCryptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course covers the invention of cryptography, the use of algorithms and ciphers, and the secure mechanisms used for message authentication and certificate authority. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consortium (ISC2) for its Certified Information Systems 120sp_cptf_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a03_it_enusInformation Security Governance and Risk Management is an all encompassing domain that the information security professional must constantly be aware of. This course examines the frameworks and planning structures used to make sure that information assets are protected within an organization. This course also examines the governance, organizational structures and cultures, and the awareness training that should be imparted to employees at all levels. This course guides you through the Common Bod150sp_cptf_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a09_it_enusComputer crime is a major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and laws that deal with computer crimes and how perpetrators should be dealt with. This course brings together different aspects of computer crime, such as types of crime, laws to deal with crimes, and the ethics that must be used when investigating crime. This course guides you through the Common Body of Know120sp_cptf_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a07_it_enusIn today's enterprise environment, security operations takes on many faces, but always comes back to making sure that all aspects of the operation of an enterprise environment are secured and functioning correctly. This course delves into the mechanisms used to track security threats, resource protection, and securing the enterprise environment. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consortium150sp_cptf_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a10_it_enusPhysical security is the foundation for all networking security mechanisms. Unless a network is physically secure from threats, all other types of security can be negated. This course focuses on the need for, and implementation of physical security and how it is used as an all encompassing backbone for enterprise security. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consortium (ISC2) for its Certifi120sp_cptf_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a06_it_enusComputer administrators have a variety of mechanisms that can be used to secure modern enterprise environments. Several access control standards and models have been created by the international community to secure both personnel access and information recovery within an enterprise environment. This course examines hardware and software systems, memory storage types, security models, and security controls. This course guides you through the Common Body of Knowledge (CBK) recommended by the Inter150sp_cptf_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a04_it_enusPoorly written systems or applications can allow an attacker to exploit coding errors and thus interrupt the orderly processes of the system or application. This course discusses methods to increase the security of operating system and application development and thwart attacker attempts to manipulate source code. It also covers application and database development models such as the SDLC and how choosing the right model supports security. This course guides you through the Common Body of Knowle120sp_cptf_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cptf_a02_it_enusAccess to a company's resources through unauthorized means is the number one goal of most attackers. The security professional must understand the proper countermeasures in order to stop attacks on e-mail systems, over the network, and on the PBX. This course discusses the transport mechanisms, structures, and security measures used to ensure availability, confidentiality, integrity, and authentication over both public and private networks. This course guides you through the Common Body of Knowl210252815_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252815_engTo practice the tasks involved in identifying, configuring, and implementing the concepts and practices of information system security with reference to ISC2's Common Body of Knowledge (CBK) for Certified Information Systems Security Professional (CISSP) certification.Knowledge of the ISC2's Common Body of Knowledge (CBK) for CISSP certification.110252854_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252854_engTo practice the tasks involved in identifying, configuring, and implementing the concepts and practices of information system security with reference to ISC2's Common Body of Knowledge (CBK) for Certified Information Systems Security Professional (CISSP) certification.Knowledge of the ISC2's Common Body of Knowledge (CBK) for CISSP certification.95ws_wsad_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a08_it_enusActive Directory Certificate Services is a built-in Certificate Authority that is included with Windows Server 2008. Certificate Authorities are responsible for issuing certificates that validate the identity of users and can be used to secure e-mail correspondence and for web-based authentication. This course discusses planning considerations for CA deployment as well as considerations for deploying storage area networks. High availability is another key consideration when implementing Windows Any candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring120sp_ceth_a16_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a16_it_enusBuffer overflow attacks exploit vulnerabilities in an application due to mishandling of occurrences of data buffers being presented with more data than they were intended to hold. This course looks at buffer overflow attack methodology and tools, and countermeasures. This course is the sixteenth in a series of courses which can used in preparation for the Certified Ethical Hacker v8, 312-50, exam. The course has been developed in partnership with EC-Council and is based on their Ethical Hacking None60sp_ceth_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a09_it_enusDenial-of-service attacks reduce, restrict or prevent legitimate use of a computer's resources. Session hijacking is an attack where an attacker takes over a valid computer session between two computers. In this course, we look at denial of service and session hijacking attacks, the associated tools and techniques used, and mitigation strategies. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advNone60sp_ceth_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a04_it_enusDuring the enumeration phase of an attack, the attacker creates active connections to an organization's network environment and performs directed queries to gain additional information. In this course, we look at enumeration and the types of enumeration an attacker can perform. We also look at encryption and the technologies and protocols used. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advaNone90sp_ceth_a15_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a15_it_enusIDS systems are network hosts designed to monitor for signs of suspicious activity that may indicate an attack. Firewalls are the front-line of network defence against attacks, allowing or disallowing traffic based on rules. A honeypot is a trap host set to either detect attacks, or deflect them away from more sensitive hosts. This course covers the tools and techniques used in evading these three types of network security. An ethical hacker is a person who attacks an organizations security on bNone90sp_ceth_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a02_it_enusFootprinting is a set of intelligence gathering techniques whereby an attacker attempts to gain information about a target network and computer devices. In this course, we discuss footprinting and reconnaissance, and the tools and techniques used. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hacker reports them to the organization who can then puNone90sp_ceth_a14_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a14_it_enusMost organizations have to think about mobile device management as more and more people are using either their own device or a company supplied device to access the organization's data. An ethical hacker is a person who attacks an organization's security on behalf of its owners in order to discover vulnerabilities, including mobile device vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hacker reports them to the organization who can then put in place the appropNone90sp_ceth_a11_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a11_it_enusWeb applications provide the interface between end users and web servers. In this course, we look at web application attacks, the associated tools and techniques used, and mitigation strategies. An ethical hacker is a person who attacks an organization's security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hacker reports them to the organization who can then put in place the appropriate countermeasures to protectNone90sp_ceth_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a10_it_enusWhen an organization's web servers are attacked, valuable information can be exposed. A web server attack may include data theft, or web site defacement, but can also pose threats to other servers or services. In this course we look at how hackers attack web servers, the tools they use, and the countermeasures you can implement to protect the organization. This course is one of a series of courses which can used in preparation for the Certified Ethical Hacker v8, 312-50, exam. The course has beeNone90sp_ceth_a13_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a13_it_enusWireless networks pose unique security challenges and any wireless strategy must have security as a central requirement. In this course we look at hacking wireless networks, the associated tools and techniques used, and mitigation strategies. This course is the thirteenth in a series of courses which can used in preparation for the Certified Ethical Hacker v8, 312-50, exam. The course has been developed in partnership with EC-Council and is based on their Ethical Hacking and Countermeasures V8 cNone90sp_ceth_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a01_it_enusHacking involves gaining unauthorized access to a computer system. Penetration testing is performed by ethical hackers using the same hacking techniques as an attacker would use, in order to uncover real and potential security vulnerabilities. In this course we discuss hacking concepts, methods, and penetration testing. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilNone90sp_ceth_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a06_it_enusMalware is malicious software, used by attackers in various ways including disruption, information gathering, and gaining access. In this course we look at how malware is created, the attack vectors, and what countermeasures are available. An ethical hacker is a person who attacks an organization's security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hacker reports them to the organization who can then put in plaNone120sp_ceth_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a03_it_enusNetwork scanning refers to a set of intelligence gathering procedures hackers perform to identify hosts, ports, and other vulnerabilities in a network. By finding such vulnerabilities, a hacker can create an accurate profile of the target organization. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hacker reports them to the organization who can thNone90sp_ceth_a12_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a12_it_enusSQL injection is a type of attack where code to manipulate a back-end database is entered into a web application. This code could be a means to harvest authentication information, escalate privileges, or simply cause a denial-of-service. In this course, we look at SQL injection attacks, the associated tools and techniques used, and mitigation strategies. An ethical hacker is a person who attacks an organization's security on behalf of its owners in order to discover vulnerabilities. Instead of tNone90sp_ceth_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a07_it_enusSniffing is the act of capturing data as it is transferred over a network. The data can then be recorded and used for reconnaissance, or used in an attack. In this course we look at sniffing, the tools and techniques used, protocols that can be spoofed and countermeasures and penetration testing. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hackerNone90sp_ceth_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a08_it_enusSocial Engineering is the art of manipulating people and getting them to disclose important information about themselves or their organization. This course describes different methods used by attackers, the consequences of social engineering and how to prevent it. This course is the eight in a series of courses which can used in preparation for the Certified Ethical Hacker v8, 312-50, exam. The course has been developed in partnership with EC-Council and is based on their Ethical Hacking and CouNone30sp_ceth_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a05_it_enusSystem hacking is a set of techniques aimed at gaining access to target systems, maintaining that access, and covering tracks to prevent anyone finding evidence of the access. In this course, we look at system hacking, and the tools and techniques used. An ethical hacker is a person who attacks an organizations security on behalf of its owners in order to discover vulnerabilities. Instead of taking advantage of these vulnerabilities, the ethical hacker reports them to the organization who can tNone120cc_icis_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a08_it_enusWhen you are migrating to a VoIP network, all network requirements, including power and capacity planning, must be examined so that voice is seamlessly integrated into the existing network. IP telephony services provided over the campus infrastructure must have mechanisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques, quality of service (QoS), and high availability also need to be implemented to ens60cc_icis_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a01_it_enusOver the last 50 years, businesses have achieved improving levels of productivity and competitive advantages through the use of communication and computing technology. Over the past 20 years the enterprise campus network has evolved, becoming a key element in this business computing and communication infrastructure. The increasing complexity of business and network requirements creates an environment where a fixed model no longer completely describes the set of capabilities and services that conCandidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 260cc_icis_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a06_it_enusBusinesses and consumers that rely on intranet and Internet services for their mission-critical communications require and expect their networks and applications to be continuously available to them. A network with high availability provides an alternative means by which all infrastructure paths and key servers can be accessed at all times. It is important for you as a Cisco administrator to know how to implement high availability using Cisco IOS software. Features such as Hot Standby Router Pro90cc_icis_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a05_it_enusA network with high availability provides an alternate means of allowing constant access to all infrastructure paths and key servers. High availability is not only about adding redundant devices. It also implies planning with an eye on where the points of failure occur, and to design the network so that these points of failure can be compensated for. As a Cisco administrator it is important for you to have the knowledge required to implement a highly available network. This course covers how toCandidates should have completed 640-802 Cisco Certified Network Associate, Or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 290cc_icis_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a03_it_enusMultiple active paths between switches can cause loops in the network topology. This can cause duplication of frames being forwarded. To prevent loops while providing path redundancy, you can use Spanning Tree Protocol (STP). One limitation of the traditional Spanning Tree Protocol (STP; IEEE 802.1D) is the convergence delay after a topology change. In response, several enhancements were made to improve this convergence time by adding specific Cisco features to the original 802.1D protocol, and 120cc_icis_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a02_it_enusWhen a network architect hands off a design to you, you must be able to create an implementation plan based on your knowledge of VLANs. As a Cisco administrator, it is important that you understand the purpose of VLANs and how VLAN implementation can simplify network management and troubleshooting, and can improve network performance. You must be able to create an implementation plan, implement that plan, and then verify the operation of the VLANs and trunks. Sometimes network resources may be lCandidates should have completed 640-802 Cisco Certified Network Associate, Or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2120cc_icis_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a09_it_enusWireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often seen as "LANs without cables". Although WLANS have similarities to wired LANs, they also present important differences that you need to understand in order to perform a successful integration. The integration of wireless technology into the LAN network is a lot more than just merely con60cc_icis_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a04_it_enusWhen a network architect hands off a design to you, switches at the distribution layer, or in a collapsed core, will almost certainly have multiple VLANs connected to them. A switch with multiple VLANs requires a means of passing Layer 3 traffic between those VLANs. As an administrator, you must understand the process and the various methods of routing traffic from VLAN to VLAN such as using an external router or a multilayer switch. It is also important to understand how to configure features s90cc_icis_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icis_a07_it_enusIn a switched network, a host of attacks can be launched at a switch and its ports. MAC flooding, rogue traffic "hopping" from one VLAN to another, spoofing attacks, as well as DHCP and Address Resolution Protocol (ARP) threats can occur at Layer 2. It is important that you implement basic security measures to guard against these types of Layer 2 malicious activities. This course defines the potential vulnerabilities relating to VLANs that can occur within a network. After the vulnerabilities a120cl_clip_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clip_a01_it_enusThis course provides IT professionals with a working definition of cloud computing, explores the technological precursors of today's cloud as well as the current technologies the cloud is dependant on. Also covered are the benefits and drawbacks of cloud computing for the IT department and business as a whole. It then explores in more detail the different types of services that have become available in the cloud with examples of key pioneers in those areas.90cl_clip_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clip_a02_it_enusThis course takes a closer look at the main enabling technologies and core components that allow clouds to function. While the cloud is not necessarily dependant on virtualization, it's widely accepted that any competitive cloud will utilize it. Infrastructural and network connectivity considerations of the modern datacenter are greatly influenced by the requirements of the cloud. Datacenter infrastructure and components must be designed to address security, scalability, disaster recovery, and r60ws_mwcd_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a07_it_enusWindows Server 2008 introduces Read-Only Domain Controllers (RODCs) which can be deployed by organizations in locations where physical security may be an issue. A RODC will improve security, provide faster login times and more efficient access to network resources, especially over a WAN. This course discusses various policies, such as Group Policies, Default Domain Security Policies, Account Policies, and Password Policies, that are used to implement security in your organization. It also explaiAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet90pl_apet_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_apet_a01_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA A+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.90pl_apet_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_apet_a02_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA A+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.90pl_apit_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_apit_a01_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA A+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.120cs_apel_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a01_it_enusThe CompTIA A+ 220-801 examination measures necessary competencies for an entry-level IT professional. Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will aCandidates for the exam should have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.90cs_apel_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a03_it_enusThis course focuses on the core component of every computer, CPUs, including the types and characteristics of CPUs, CPU socket form factors and considerations, and how to keep CPUs cool during normal operation. This course will also cover other important facets of computing such as connection speeds, wireless connections, and power supplies. This course prepares the learner for CompTIA A+ exam 220-801.Candidates for the exam should have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.90cs_apel_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a04_it_enusThis course focuses on common custom system configurations, such as graphic, video and audio workstations and virtualization workstations, as well as common home-based configurations for gaming and home theaters. It also considers common network clients and servers. Finally the course discusses display types and common peripherals and their connectors. This course prepares the learner for CompTIA A+ exam 220-801.Candidates for the exam should have the equivalent knowledge of at least twelve months of hands-on experience in the lab or field.120cs_apel_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a08_it_enusModern laptops have all the performance and capabilities of a desktop PC, but in a highly portable form. A laptop integrates the typical desktop computer components such as a display, keyboard, touchpad and speakers into a single, portable package. This course covers the components, expansion options, displays, and features of laptop computers. This course prepares the learner for CompTIA A+ exam 220-801.60cs_apel_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a02_it_enusThis course focuses on system-level computer components memory, expansion cards and storage devices. It will introduce the learner to the various types of memory and their characteristics and expansion card characteristics and types. The course also covers types of storage, hard disk drives, and the various types of media and external storage. This course prepares the learner for CompTIA A+ exam 220-801.Candidates for the exam should have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.120cs_apel_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a05_it_enusIn order for devices to be part of a network, each must make use of a cabling medium (if wired), cable connectors and have at least one unique address, most commonly an IP address. This course examines the components and communication mechanisms such as cables, connectors, ports and protocols used to allow computers and networks to communicate with one another and share information. It also deals with the properties and characteristics of TCP/IP, the details of IP addressing including the differ90cs_apel_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a07_it_enusA variety of devices are used in a network depending on the design requirements. Some devices, such as routers and switches, will be found on almost every network, while other devices, such as wireless access points and VoIP phones, are more specialized and will only be present if the needs of the network require them. This course describes a variety of network devices as well as the networking tools used to implement and facilitate testing of the medium which connects them. This course preparesCandidates for the exam should have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.60cs_apel_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a06_it_enusThis course examines wired and wireless technologies, encryption techniques, small office implementations and Internet connections. It introduces the learner to the various types of wireless standards and ways in which to implement a small office/home office router. This course also covers the various ways of connecting to the Internet and the types of network and topologies commonly in use today. This course prepares the learner for CompTIA A+ exam 220-801.90cs_apel_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a10_it_enusThis course focuses on the important operational procedures that every IT professional should adopt, such as common safety procedures, environmental procedures, and how to plan for, and mitigate the risks of power interruption. It then goes on to discuss the important role that professionalism plays in being an IT professional, including communication and prohibited content and activity. This course prepares the learner for CompTIA A+ exam 220-801.Candidates for the exam should have the equivalent knowledge of at least 12 months of hands-on experience in the lab or field.120cs_apel_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_apel_a09_it_enusPrinters come in a number of types based on the print process that they use, and are capable of carrying out print jobs locally or over a network. This course discusses the most common types of printers and how to support them. The various features and attributes of printers are presented as well as how to install a local or network printer as well as how to share a printer over the network. Finally this course discusses general printer maintenance. This course prepares the learner for CompTIA A60cs_appa_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a08_it_enusThis course focuses on general troubleshooting when working with PCs, including the common tools used for troubleshooting, how to troubleshoot networks, and how to troubleshoot security-related issues. This course also deals with troubleshooting common hardware and software problems when working with video, laptops, and printers. This course prepares the learner for CompTIA A+ exam 220-802.150cs_appa_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a02_it_enusThis course focuses on installing and configuring the Microsoft Windows operating systems, covering the types of installations and configuration options available. It also covers Windows administration features including using the command line (CMD), and managing Windows by working with administrative tools and system utilities. This course prepares the learner for CompTIA A+ exam 220-802.120cs_appa_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a01_it_enusThis course focuses on the Microsoft Windows Operating System, including Windows versions (Windows 2000, XP, Vista and Windows 7) and the differences between 32 and 64 bit versions, common Windows features such Windows Aero, Gadgets, and User Account Control (UAC). Finally the course discusses Windows tools, including Windows Firewall, Windows Defender, and Windows Security Center. This course prepares the learner for CompTIA A+ exam 220-802.60cs_appa_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a04_it_enusThis course focuses on working with Windows, including using common Control Panel features, and the basics of networking. It then goes on to cover common Windows maintenance tasks, setting up security for Windows networking, and virtualization, the practice of running an operating system within an operating system. This course prepares the learner for CompTIA A+ exam 220-802.150cs_appa_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a06_it_enusThis course focuses on working with mobile devices, including laptops and tablets, Android and iOS operating systems, connecting with mobile devices, working with e-mail, and implementing wireless security. This course prepares the learner for CompTIA A+ exam 220-802.90cs_appa_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a03_it_enusThis course focuses on optimizing the Microsoft Windows operating system using disk management tools and common Windows utilities like MSCONFIG, |w task manager, data migration tools, and DXDIAG. This course prepares the learner for CompTIA A+ exam 220-802.60cs_appa_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a05_it_enusThis course focuses on information security, including physical security for computer environments. Beginning with security threats, it will cover physical security, and security best practices. It will then cover data destruction and securing networks, including wired and wireless networks. This course prepares the learner for CompTIA A+ exam 220-802.120cs_appa_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_appa_a07_it_enusThis course focuses on troubleshooting common problems, including the methodology behind troubleshooting computer problems, how to troubleshoot the most common motherboard and RAM problems, and how to troubleshoot operating system problems like failure to boot, spontaneous shutdown, and the blue screen of death (BSOD). The course also covers how to troubleshoot common hardware problems relating to CPUs, power supplies, hard disk drives and RAID. This course prepares the learner for CompTIA A+ ex150pl_ctnt_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_ctnt_a01_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA Network+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.150pl_ctnt_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_ctnt_a02_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA Network+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.90cs_ctmt_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a03_it_enusMost organizations, regardless of size, will need a network in order for its users and resources to interconnect. A LAN is the simplest and most common network type used to provide communication over a small area. Understanding how to install LANs and the technologies that make them functional will enable you to choose and implement the right type of network for your organization. This course describes how to install and configure common network devices, such as routers and switches, and how to 120cs_ctmt_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a04_it_enusTroubleshooting skills are required by everyone who has responsibility for a network. The complexities of modern enterprise networks means that there is a vast array of devices, software, and infrastructure components that have the potential for failure - therefore causing a loss of connectivity on the network. This course describes the different networking problems and issues that can arise, as well as how they can be addressed. This course prepares the learner for the CompTIA Network+ 2012 cer90cs_ctmt_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a07_it_enusManaging, monitoring, and troubleshooting are the routine tasks performed on every network regardless of its size. Proper management and monitoring of a network can forestall many problems that commonly occur in a network environment as well as make troubleshooting problems that do arise that much easier. However, even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools available to troubleshoot net120cs_ctmt_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a05_it_enusThe choice of network media depends on a number of factors. Speed and bandwidth requirements and budgets are probably the two main considerations, although the site itself can play a part. In new construction, for example, it may make sense to install the more expensive fiber optic media rather than incurring the cost of an upgrade down the road. Upgrades to older sites can be expensive and may not even be possible in some cases. This course describes the different available network media, inclu120cs_ctmt_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a06_it_enusThere are a number of technologies involved in the delivery of Internet and network services. WAN technologies, such as DSL, provide local area networks with access to remote networks and the Internet, while LAN technologies give access to local computers and resources as well as a gateway to the WAN. This course describes the various WAN technologies in use today. Also covered are some of the properties of LANs such as the different topologies that can be used and Ethernet components. This cour90cs_ctmt_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a08_it_enusA networks security is only as strong as the security of its individual systems. Before connecting individual computers to the network, you need to ensure that the computers are secured using proper security mechanisms. This level of security will help you overcome any potential issues that might occur otherwise. Unsecured systems can result in compromised data and, ultimately, lost revenue. Identifying the appropriate steps and measures you can implement to protect your systems and keeping you90cs_ctmt_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a09_it_enusSecurity is a concern of everyone from the home user to the network administrator of a large enterprise. Although the threats and mitigation of threats are similar for both, the scale in which protections and solutions need to be applied is not. Everyone, regardless of their role, should be familiar with the different threats and attacks they may encounter and how to protect against them or clean up an infection. This course describes many of the threats that may be encountered in wired and wire60cs_ctmt_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a10_it_enusFirewalls are a critical part of the defense of all PCs and networks. Firewalls can be either software- or hardware-based, but all firewalls are intended to restrict the connections and types of connection into and out of a host or network. Firewalls can't be the only defense used to guard against the increasing number of threats to computers and networks. Additional security appliances and programs, such as IPS and IDS, port and network scanners, as well as a variety of vulnerability assessment60cs_ctmt_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a01_it_enusNetworks are the basic interconnections for all computers from home computer systems to multinational businesses to the Internet. In order to understand how networks function, you need to start at the beginning and learn the fundamental building blocks of networks and how data travels from one point to another. This course introduces the basic concepts of networking, including network models, such as the OSI model and the TCP/IP model and the protocols and applications that function within thesenine to 12 months of IT networking experience120cs_ctmt_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a02_it_enusWith everything that need to function correctly and together in networks, there are an equal number of things that can go wrong. This course describes the protocols used on most networks today and the troubleshooting methodology that is recommended when problems arise. This course also explains virtual networking and how it can help reduce costs and ease the burden of administration and recovery when things go wrong. This course prepares the learner for the CompTIA Network+ 2012 certification ex90pl_sety_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_sety_a01_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA Security+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.90pl_sety_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_sety_a02_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA Security+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.120pl_sety_a03_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_sety_a03_pl_enusThis learning path allows Department of Defense (DoD) Information Assurance (IA) personnel to practice tasks associated with the CompTIA Security+ certification program specified by DoD 8570.01-M.None. However, exam candidates should meet the relevant pre-requisite experience specified by CompTIA.90pl_styp_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_styp_a01_pl_enusCompTIA created their Security+ Certification as a vendor neutral credential that is an internationally recognized way of earning validation of foundation-level security skills and knowledge. Passing the Security+ exam shows that an IT professional has knowledge and skills that map to the six domains that Comptia has designated. These domains are Network Security; Compliance and Operational Security; Threats and Vulnerabilities; Application, Data and Host Security; Access Control and Identity MaIt is recommended that individuals have a minimum of 2 years experience in IT administration with a focus on security and a broad knowledge of security concerns and implementations.120pl_styp_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_styp_a02_pl_enusCompTIA created their Security+ Certification as a vendor neutral credential that is an internationally recognized way of earning validation of foundation-level security skills and knowledge. Passing the Security+ exam shows that an IT professional has knowledge and skills that map to the six domains that Comptia has designated. These domains are Network Security; Compliance and Operational Security; Threats and Vulnerabilities; Application, Data and Host Security; Access Control and Identity MaIt is recommended that individuals have a minimum of 2 years experience in IT administration with a focus on security and a broad knowledge of security concerns and implementations.120sd_sftf_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a07_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.60ws_mwcf_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a03_it_enusWindows Server 2008, the most complete server release to date, includes many new features and functionalities. New Terminal Services features in Windows Server 2008 enable users to remotely access Windows-based programs that are installed on a terminal server either by corporate network or via the Internet. Terminal Services enables applications to be installed and deployed from a central location, allowing for easier application upgrades and maintenance. New Terminal Services licensing requiremAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet150mw_mwcg_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a05_it_enusComputer and network access configuration is a major part of a computer administrator's job role. They make sure authentication and authorization schemes, user control, and file access are properly configured on computers in their networks. This course examines authentication and authorization, User Account Control, file access and shared resource management, and HomeGroup and BranchCache configurations. This course maps to exam 70-680: TS: Windows 7 Configuring. This exam is required for the ceAt least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment120ws_mwcd_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a05_it_enusThe Domain Naming System (DNS) is one of the most enhanced features in Windows Server 2008. With full support for the new, longer addresses of the IP version 6 protocol specification, along with continued support for the native IP version 4 specification, DNS in Windows Server 2008 is tailored to organizations of all sizes. New DNS support for Read-Only Domain Controllers provides primary read-only zones that add security and increase network efficiency. This course explores configuring DNS in WAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120mw_mwcg_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a03_it_enusConfiguring device and application support, restrictions, and compatibility is one of the main jobs of desktop administrators. Windows 7 has many features built into it to allow you to perform these actions. This course will examine how to install, configure, and troubleshoot devices drivers ; Applocker will be examined; application compatibility tools will be configured, and IE 8 will be examined to show how administrators can configure it for end user support. This course maps to exam 70-680: At least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment90mw_mwcg_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a06_it_enusRemote access and remote security are fundamental aspects of IT environments. From small remote telecommuter offices, to enterprise networks, remote access and the security to make them viable are everyday concerns in modern networks. This course examines BitLocker, offline file support, caching servers, DirectAccess, VPNs, and Network Access Protection. This course maps to exam 70-680: TS: Windows 7 Configuring. This exam is required for the certification MCTS: Windows 7, Configuration.At least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment90ws_mwcf_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a09_it_enusWindows Server 2008 includes new components to facilitate the processes of hosting, licensing, and delivering audio and video media. This course covers the new Digital Rights Management features that let you assign policies based on who is accessing your media, along with new SharePoint services that allow for the collaboration and content management of your business content, processes and goals. SharePoint e-mail features along with maintenance tasks, such as backups and restores, are also coveAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet150mw_mwcg_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a04_it_enusThe ability to have two computers, or 2 million computers interoperating and communicating with each other is the foundation of the Internet and of networking environments in general. This course examines the protocols and settings used to accomplish this, along with the technologies and configurations that are used to protect and control computers that exist in these networked environments. This course will examine IP configurations, network settings, firewall configurations, and remote managemAt least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment120ws_mwcf_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a08_it_enusWindows Server 2008 and IIS 7.0 enable users to upload and download files and to send e-mail via the company web server. These features are made possible by two optional components in Windows Server 2008; the FTP service and the SMTP service. This course covers the configuration of both services, the benefits and requirements of each, along with important security and authentication configurations that ensure a level of security to meet your company standards. This course is one in a series thatAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120ws_mwcf_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a06_it_enusWindows Server 2008 is considered to be the most complete Microsoft server operating system released to date. Windows Server 2008, along with Internet Information Services 7.0, provides an easy-to-manage platform to securely host web applications and services from within an organization. This course explores creating and managing web applications using IIS 7.0 and configuring the Secure Socket Layer protocol. Configuring, importing, and exporting certificates is also discussed. This course is onAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120ws_mwcf_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a02_it_enusWindows Server 2008, the most recent Operating System from Microsoft, includes many new functionality and security enhancements. New Failover Clustering and Network Load Balancing technologies are introduced in Windows Server 2008, ensuring critical systems stay interruption free on both Enterprise servers and Server Core installations. This course explains these clustering and load balancing technologies, and also explores the implementation of RAID technologies included in Windows Server 2008,As an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet90ws_mwcf_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a05_it_enusNew functionality and security enhancements make Windows Server 2008 the most complete Microsoft server release to date. New Virtualization technologies reduce the requirement of physical machines on a network, allowing for reduced costs, ease of administration, and a more dynamic infrastructure. With the introduction of Windows Server 2008 Hyper-V, organizations can take advantage Network Load Balancing features, a testing and development platform, and disaster recovery options enabled by HyperAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet90cs_styp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a01_it_enusUnderstanding the types of threats that exist in an IT infrastructure is incredibly important when you are attempting to control access to network assets and secure an internetwork environment. This course examines control types, authentication, authorization, and access control strategies, along with the various types of malware, social engineering and spam/phishing attacks that a network can face. This course helps prepares the learner to write the CompTIA Security+ Certification SYO-301.120proj_26_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_26_a02_bs_enusA project manager is the communication hub through whom all project information flows. A project manager may receive and distribute dozens of messages per day. Customers, suppliers, project team members, and company executives all rely on the project manager for up-to-date information. Controlling these communications is critical to the project, and it's the project manager's responsibility to ensure that the planned flow of project communications continues so that the needs of both the project 60proj_20_a03_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_20_a03_bs_enusChange is inevitable. Environmental, technological, legislative, and economical changes can have an immeasurable impact on individuals and organizations. In addition to these changes, a project environment could see change requests for additional features and functions from stakeholders. As a project manager, you can mitigate risk by monitoring and controling changes to time, cost, scope, and product quality. Controlling change will also effectively assist in closing projects or phases by ensuri60proj_23_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_23_a02_bs_enusEstablishing the budget for a project is a vital process in project management, yet it means nothing if the budget is not adhered to. Controlling project costs is critical to meeting a project's budget targets, and monitoring cost performance can mean the difference between the success and failure of a project. This course provides an overview of the Control Costs process. It introduces the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Fifth Ed90proj_15_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_15_a02_bs_enusIn this course, learners will explore the values underlying ethical decisions and behaviors as outlined in the PMI® Code of Ethics and Professional Conduct. For each value, learners will be introduced to the integrity aspired to, as well as the mandatory conduct demanded of project managers to effectively manage projects and further promote project management as a profession. Topics covered include the behaviors that align with the core values of responsibility, respect, honesty, and fairness; h120pl_etih_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_etih_a01_pl_enusThe term ethical hacking refers to the practice of trying to break into an IT system for the purposes of testing its security and exposing weaknesses that need to be fixed. Ethical hackers are sometime referred to as penetration testers. Ethical hacking requires a detailed knowledge of the tools and techniques that are employed by malicious hackers so that security systems can be thoroughly tested in a safe environment. This learning path covers such tools and techniques, and provides learners wNone. However, exam candidates should meet the relevant pre-requisite experience specified by the EC-Council.150pl_etih_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_etih_a02_pl_enusThe term 'ethical hacking' refers to the practice of trying to break into an IT system for the purposes of testing its security and exposing weaknesses that need to be fixed. Ethical hackers are sometime referred to as penetration testers. Ethical hacking requires a detailed knowledge of the tools and techniques that are employed by malicious hackers so that security systems can be thoroughly tested in a safe environment. This learning path covers such tools and techniques, and provides learnersNone. However, exam candidates should meet the relevant pre-requisite experience specified by the EC-Council.90pl_etih_a03_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_etih_a03_pl_enusThe term 'ethical hacking' refers to the practice of trying to break into an IT system for the purposes of testing its security and exposing weaknesses that need to be fixed. Ethical hackers are sometime referred to as penetration testers. Ethical hacking requires a detailed knowledge of the tools and techniques that are employed by malicious hackers so that security systems can be thoroughly tested in a safe environment. This learning path covers such tools and techniques, and provides learnersNone. However, exam candidates should meet the relevant pre-requisite experience specified by the EC-Council.60cs_styp_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a03_it_enusSecurity professionals must be able to create secure networking environments using appropriate tools and techniques while also being able to test existing network environments for security weaknesses. This course examines the use of routers and switches to create a secure environment, while also looking at how techniques such as creating subnets, DMZs, and VLANs can be used to secure an environment. This course also examines security assessment techniques and how penetration testing, vulnerabili120proj_21_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_21_a02_bs_enusIn order for projects to be successful, a project manager must use planning techniques that define project objectives in sufficient detail. Projects can quickly get out of control if the project plans aren't detailed. A project's work breakdown structure (WBS) provides the foundation for defining work as it relates to the project objectives and breaking it down to an adequate level of detail. The WBS also provides a structure for managing the work to completion. This course will highlight the im90cs_styp_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a08_it_enusGuaranteeing end-to-end security in communication, document, and database infrastructures is incredibly important in internetworking environments. This course examines cryptography and the different algorithms, ciphers and tools that can be used to secure information, and to protect against attacks. Symmetric and asymmetric algorithms are examined, along with block and stream ciphers, one-time pads, and steganography. This course also examines message authentication, digital signatures, Public K150110402_enghttp://learning.acm.org/skillsoft/detail.cfm?id=110402_engTo outline how and when to use basic DHTML and to describe how to use Cascading Style Sheets for positioning and formatting in web pagesA knowledge of HTML; a basic knowledge of a scripting language, preferably JavaScript195df_dbfn_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=df_dbfn_a01_it_enusA database is used by organizations to store their data, and allow their employees to access, update, and manage it. Organizations use a Database Management System, also known as a DBMS to control, store, organization and retrieve that data for the users through end-user applications. There are multiple types of database, such as flat-file, network, and hierarchical. The most widely used database is the relational database, which is based on a mathematical theory. A relational database stores da120_pc_ls_isqg002http://learning.acm.org/skillsoft/detail.cfm?id=_pc_ls_isqg002You are the network administrator responsible for security in your organization. In this Spark you must identify how to use different security controls to protect your organization.15proj_22_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_22_a01_bs_enusProperly defining and sequencing project activities allows a project manager to answer two basic scheduling questions  What activities are required to develop the end product? And how should the activities be sequenced for optimal results? The first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project activities in the project management discipline, and introduces best practices outlined120mw_mwcg_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a02_it_enusDeploying system images and configuring VHDs are skillsets that system administrators working with Windows 7 must become familiar with. This course examines the methods used to capture, prepare, and deploy system images along with configuring VHDs. This course maps to exam 70-680: TS: Windows 7 Configuring. This exam is required for the certification MCTS: Windows 7, Configuration.At least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment90ws_mwcf_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a01_it_enusWindows Server 2008 is the most recent server operating system released from Microsoft. Windows Server 2008 introduces a new updated and redesigned deployment service, formerly known as Remote Installation Services. Windows Deployment Services (WDS) enables the remote deployment of Windows operating systems, such as Windows Vista and Windows XP. The Key Management Service (KMS) in Windows Server 2008 simplifies client activation and eliminates the need to perform manual activations on each clienAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet60oper_05_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=oper_05_a02_bs_enusDesign for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time and effort in those areas later. Whereas Six Sigma just focuses on improving existing designs at a later stage, DFSS focuses on creating new and better products and processes from s120proj_22_a03_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_22_a03_bs_enusThe project schedule is critical to project management. It contains the planned start and finish dates for project activities and milestones. It also confirms which activities are dependent on others, therefore enabling the project manager to prioritize the order in which activities are to be completed. Developing the project schedule is an ongoing process throughout the project lifecycle, as there are many factors that can either accelerate or delay deliverables in a project. It is essential in120proj_20_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_20_a02_bs_enusMost projects experience problems and unforeseen events that pose a threat to successful completion. Thankfully there are many proven project management processes designed to direct, monitor, and control project work. For example, project baselines for schedule, cost, scope, and quality give the project manager a firm foundation by which to monitor project work and make decisions. When problems arise, strategies for managing changes help get the project back in line. This course will equip proje90kc_do_a02_kc_enushttp://learning.acm.org/skillsoft/detail.cfm?id=kc_do_a02_kc_enusThe DoD 8570.1 KnowledgeCenter comprises numerous learning resources, such as Books24x7 referenceware, Featured Topics, and Learning Roadmaps, that provide effective training for those affiliated with the Department of Defence. Learning Roadmaps provide gateways to detailed instructional routes learners can take to help them achieve expertise. Different roadmaps target various areas of certification and specific knowledge. The Connect with the Experts feature on the home page offers direct acceslu_lalq_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalq_a02_it_enusLinux has networking and system security as two of its fundamental design goals. Linux functions as the e-mail server for a large number of businesses and organizations. Those wishing to provide POP3 and IMAP mail access often turn to a system such as Courier or Dovecot to provide these services. This course demonstrates how to configure these systems. In addition, because of its strong-networked and secure framework, Linux can be configured as an excellent network router for small to medium appCandidates must have an active LPIC-1 certification to receive LPIC-2 certification, but the LPIC-1 and LPIC-2 exams may be taken in any order.120dt_ismu_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a05_it_enusThis course covers the importance of Business Continuity, the factors that can affect Information Availability, and the consequences of information unavailability. It also details the Business Continuity planning process and technology solutions, specifically on eliminating single points of failure. It goes on to discuss backup granularities and backup operations. It also focuses on various backup targets and data deduplication. It details backup in a virtualized environment, and data archiving,150dt_ismu_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a01_it_enusThis course focuses on the definition of data and information, types of data, and evolution of storage architecture. It discusses the key components and describes the key characteristics of a data center. This course also provides an overview of virtualization and cloud computing, and focuses on compute, memory, desktop, and application virtualization. This course is part of a series that cover the objectives for EMC Proven Professional certification exam E10-001 Information Storage and Managemenone90dt_ismu_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a03_it_enusThis course explains Fibre Channel Storage Area Network (FC SAN) components, fibre channel interconnectivity options, and fibre channel architecture. It also covers virtualization in a SAN environment. The course covers the infrastructure components and topology of two protocols: IP SAN - which includes Internet SCSI (iSCSI) and Fibre Channel over IP (FCIP) - and Fibre Channel over Ethernet (FCoE). This course is part of a series that covers the objectives for EMC Proven Professional certificatinone90dt_ismu_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a08_it_enusThis course focuses on activities related to the monitoring and management of a storage infrastructure. It explains key storage infrastructure components that are monitored, as well as monitoring parameters. Further, the course describes commonly used storage management strategies. It also describes challenges related to storage infrastructure management, along with existing and emerging solutions, such as Information Lifecycle Management and storage tiering. This course is part of a series that60dt_ismu_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a04_it_enusThis course focuses on benefits and components of three types of storage: Network-Attached Storage (NAS), object-based storage, and unified storage. It covers NAS file-sharing protocols, different NAS implementations, and file-level virtualization. The course also covers the function of the key components of object-based storage and two examples of its uses: content-addressed and cloud-based storage. The function of the key components of unified storage and the process of data access from unifie60dt_ismu_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a02_it_enusThis course focuses on RAID and its use to improve performance and protection. It details various RAID implementations, techniques, and levels commonly used. This course also describes the impact of RAID on performance and equips you to select the best RAID levels for your organization. It also covers the key components of an intelligent storage system. It details the function of each component, including cache management and protection techniques. The course also focuses on the two storage prov90dt_ismu_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a06_it_enusThis course covers synchronous and asynchronous remote replication modes. It also focuses on host-based, array-based, and network-based remote replication technologies. Further, it details three-site remote replication, data migration solutions, and remote replication and migration in a virtualized environment. It also focuses on the essential characteristics of cloud computing, cloud services and deployment models, and cloud computing infrastructure. It covers the challenges of cloud computing 90dt_ismu_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=dt_ismu_a07_it_enusThis course focuses on the recognized information security framework and storage security domains. This course also focuses on security implementation in SAN, NAS, and IP SAN, as well as security in virtualized and cloud environments. This course is part of a series that cover the objectives for EMC Proven Professional certification exam E10-001 Information Storage and Management Exam Version 2.60ib_pmag_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a10_it_enusThis course covers agile techniques and practices that deal with achieving product value and quality, beginning with agile documentation practices and key points to understand about contract types that are most suitable to the agile environment. It proceeds with an overview of agile risk management and the basics of agile Earned Value Management. Also covered are factors affecting product quality, including agile strategies that promote quality throughout development, and the incorporation of co120cl_clip_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clip_a03_it_enusThis course provides a closer look at enterprise resources in the cloud and the use of cloud storage services. Cloud storage is of key interest to many consumers as it has a number of advantages over traditional data storage. Cloud-stored data is available from any location that has Internet access. However, depending on the type of business and data, some organizations need to carefully evaluate if and what types of regulations and compliance standards may apply to their data. This course prese90proj_22_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_22_a02_bs_enusResources, such as people, materials, equipment, facilities, and money, are required throughout the entire project life cycle. Determining resource requirements is critical to successful project time and cost management. The ability to estimate the duration of each project activity is equally essential. It is not enough to know what needs to be done and what resources are required. A project manager must know how much time it will take to complete each activity. This course covers estimating ac120ib_buap_a01_fe_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a01_fe_enusGenerally taken near the end of a program, Final Exam: Certified Business Analysis Professional (CBAP) - BABOK V2.0 aligned enables the learner to test their knowledge in a testing environment.252sd_sftf_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a01_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.150219736_enghttp://learning.acm.org/skillsoft/detail.cfm?id=219736_engTo outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable codeExtensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working in a team environment on a large software development project preferred, but not essential215sd_spff_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_spff_a01_it_enusTodays computers are powerful tools capable of accomplishing sophisticated tasks, but not without the assistance of skilled software developers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming environments, and ending with the actual creation of simple algorithms. Specific topics covered include the Software Development Life Cycle (SDLC), besUsers should have a good working knowledge of computers.90ws_mwcd_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a04_it_enusNew Group Policy features in Windows Server 2008 allow for improved centralized management and configuration of computers in an Active Directory (AD) environment. Group Policy Management Console (GPMC) version 2 is a built-in feature in Windows Server 2008 and includes new templates, new import and export options, and a new Starter Group Policy Object (GPO) container that can be used to store a collection of administrative settings to create a baseline object for future group policy object creatAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120cc_icne_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a09_it_enusAccess control lists enable administrators to identify specific traffic which get special treatment. This course introduces the general concepts of ACL operation and how ACLs can use wildcard masking, as well as how to determine the wildcard mask for a range of IP subnets. The course distinguishes between different types of ACLs, with a focus on the configuration for standard numbered ACLs. Two scalability challenges for the Internet are the depletion of the registered IPv4 address space and s120cc_icne_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a06_it_enusOnce you have the subnetting basics down and understand how to divide a network into two or more networks you are ready to determine the optimal subnet mask for a given scenario and how to calculate the usable range of IP addresses that can be used in each of those subnets. This course starts by reviewing and working through a detailed subnetting example that has specific requirements. Next the course introduces block sizes which tell you how many addresses are within the network. It also expl90cc_icne_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a04_it_enusEthernet is the network access layer of TCP/IP. This course describes different Ethernet copper and fiber options. Ethernet media options are presented with a description of the most common connectors and cable types. The Ethernet frame structure is introduced, and important fields are explained. MAC addresses and their function are described, while switch frame processing operations and duplex options are explained. The course also covers collision domains and provides configuration examples f150cc_icne_a13_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a13_it_enusThe growth of the Internet and the adoption of networking over the past 20 years are pushing the IP version 4 (IPv4) to the limits of its addressing capacity and its ability for continued growth. To sustain the evolution of the Internet and the ability to scale networks for future demands requires a limitless supply of IP addresses and improved mobility. In response, the Internet Engineering Task Force (IETF) developed a next-generation protocol, IP version 6 (IPv6). IPv6 satisfies the increasin90cc_icne_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a10_it_enusWhen physical access has been enabled, you must secure access to the switch via the console port and the vty ports. You must also filter access to network devices from remote or internal locations.This course describes the steps that are required to secure local and remote access to network. It then goes on to describing the need for securing unused ports. It presents port security as a solution to the problem of maintaining control of utilized ports. The need to disable unused services is illus120cc_icne_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a01_it_enusUnderstanding the benefits of computer networks and how they function is important in maximizing communication channels among end users. This course describes the concept of computer networking, introduces the components of a computer network, and explains how users benefit from using networks. The host-to-host communication models were created to help define how network processes function, including the various components of networks and the transmission of data. Understanding the structure an120cc_icne_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a02_it_enusCisco IOS Software is a feature-rich network system software that provides network intelligence to meet all of today's networking demands. It is the industry-leading, and most widely deployed, network system software. This course describes Cisco IOS Software and the basic Cisco IOS CLI functions and operations. This course also describes how to navigate the Cisco IOS CLI configuration modes, how to use embedded keyboard help, how to manage configurations, and how to use additional Cisco IOS feat90cc_icne_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a08_it_enusUnderstanding the packet delivery process is a fundamental part of understanding networking devices. You must understand host-to-host communications to administer a network. This course provides a step-by-step analysis of host-to-host communications and the packet-delivery process over a routed network. The course also illustrates the role of Layer 2 and Layer 3 addresses in packet delivery, as well as the role of ARP. Routing is the process by which a packet moves from one location to another.90cc_icne_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a03_it_enusBefore you start a Cisco Catalyst switch, the physical installation must meet operational conditions. After the switch is turned on and startup is complete, the initial software settings can be configured. Verifying that the switch startup has been completed without error is the first step in deploying a Catalyst switch. The switch must start successfully and have a default configuration to operate on the network. This course presents an overview of switch installation and describes how to verif60cc_icne_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a07_it_enusThe transport layer is responsible for the overall end-to-end transfer of application data and encompasses functions to enable multiple applications to communicate over the network at the same time on a single device. This layer uses error-processing mechanisms to ensure that all of the data is received reliably and in order by the correct application. In the TCP/IP and OSI models, the transport layer manages the process of reliable data delivery. It hides the details of any network-dependent i90cc_icne_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a05_it_enusThere are various aspects to IP addressing, including calculations for constructing an IP address, classes of IP addresses designated for specific routing purposes, and public versus private IP addresses. There are also two types of IP addresses: IPv4 and IPv6. This course introduces the concepts behind IPv4 addresses. Subnetworks, or subnets, are very common in all but the smallest network environments, segmenting networks into smaller divisions that have their own addresses. To create subnet a120cc_icne_a11_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a11_it_enusWhen you understand how a switch and router operate, how they communicate, and how to configure basic security, you can move on to understanding an expanded network. VLANs contribute to network performance by separating large broadcast domains into smaller segments. A VLAN allows a network administrator to create logical groups of network devices. These devices act as if they were in their own independent network, even though they share a common infrastructure with other VLANs. This course expla150cc_icne_a12_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icne_a12_it_enusAs an enterprise grows beyond a single location, it becomes necessary to interconnect LANs in various locations to form a WAN. Several technologies are involved in the functioning of WANs. This course describes the technologies, functions, and characteristics of WANs. 120cc_icnf_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a05_it_enusOSPF is a link-state routing protocol that is often used in networks due to scalability, fast convergence, and multivendor environment support. Understanding OSPF operations and OSPF terms is therefore important for network engineers who would like to design, implement, and troubleshoot scalable networks. In this lesson, a quick overview of link-state routing protocols, OSPF data structures, and OSPF metrics is done before explaining the functions of OSPF and its packet types. The course describ90cc_icnf_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a08_it_enusFrame Relay is a standardized WAN technology that is a well-proven, packet-switching, connection-oriented technology that is used to interconnect remote sites. This course describes the basic functionality of Frame Relay, including topologies, reachability issues, and LMI signaling. The course also describes how to configure basic Frame Relay and Frame Relay over point-to-point and multipoint subinterfaces. The course concludes with verification of Frame Relay operations.120cc_icnf_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a02_it_enusIn hierarchical network design, some links between access and distribution switches may be heavily utilized. The speed of these links can be increased, but only to a certain point. EtherChannel is a technology that allows you to circumvent this restriction by creating logical links made up of several physical links. This course describes EtherChannel technology and the various technologies that are available to implement it. You will also learn how to configure EtherChannel and how to verify Eth60cc_icnf_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a06_it_enusOSPF routing protocol supports a two-tier hierarchical structure. By utilizing a two-tier or multiarea OSPF design, you can increase the network scalability and reduce the load and utilization on routers due to fewer SPF calculations and smaller routing tables. This course first describes differences between single-area and multiarea OSPF design. The course describes how OSPF implementation should be planned as well as describes how to configure and verify multiarea OSPF design in an IPv4 networ90cc_icnf_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a04_it_enusEIGRP is an advanced distance vector routing protocol that was developed by Cisco. EIGRP is suited for many different topologies and media. In a well-designed network, EIGRP scales well and provides quick convergence times with minimal overhead. EIGRP is a popular choice for a routing protocol on Cisco devices. This course describes how to configure and monitor EIGRP. EIGRP is one of the routing protocols that is commonly used in large enterprise networks. Troubleshooting problems related to th120cc_icnf_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a10_it_enusNetwork staff is responsible for managing each device on the network according to best industry practices and for reducing device downtime. This course provides an overview of some of the tools for monitoring and troubleshooting Cisco devices. SNMP basic components and operation are explained. A graphing tool can use SNMP to periodically poll an SNMP agent (for example, a router) and graph the values. Syslog is another useful protocol that allows a network device to send event notification messa150cc_icnf_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a03_it_enusDiagnosing and resolving problems is an essential skill of network engineers. A particular problem can be diagnosed and sometimes even solved in many different ways. By using a structured approach to the troubleshooting process, you can greatly reduce the average time it takes to diagnose and solve a problem. This course describes various approaches to troubleshooting network connectivity issues. As with IPv4 networks, problems will arise in IPv6 networks. You will be required to troubleshoot t60cc_icnf_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a01_it_enusThis course starts with a review of VLAN and trunk technology. Understanding how VLANs and trunks operate and which protocols are associated with them is important for configuring, verifying, and troubleshooting VLANs and trunks on Cisco access switches. This course also addresses some of the common reasons that port connectivity, VLAN configuration, and trunk establishment can fail. It describes what information to look for to identify the source of the problem and determine how to solve it. S120cc_icnf_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a09_it_enusCisco VPN solutions provide an Internet-based WAN infrastructure for connecting branch offices, home offices, business partner sites, and remote telecommuters to all or portions of a company network. With cost-effective, high-bandwidth Internet connectivity that is secured by encrypted VPN tunnels, you can reduce WAN bandwidth costs while increasing connectivity speeds. This course describes the benefits of VPN implementation. GRE is a tunneling protocol that can encapsulate a wide variety of p60cc_icnf_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cc_icnf_a07_it_enusAs an enterprise grows beyond a single location, it needs to interconnect LANs in various locations using a WAN. There are several technologies that are involved in the functioning of WANs, including hardware devices and software functions. This course describes the functions and characteristics of WANs and contrasts them with LANs. The course also explores how WANs relate to the OSI reference model in their design and function and which major hardware components are typically used in WAN enviro9080284_enghttp://learning.acm.org/skillsoft/detail.cfm?id=80284_engTo intoduce IPv6, explain its features, and discuss how it can be implementedFamiliarity with the Novell or Microsoft Windows networking environments; an understanding of the fundamentals of communications and networking265ib_itlv_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a09_it_enusIT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL®, Continual Service Improvement (CSI) is a stage of the Service Lifecycle that provides IT organizations the tools and processes necessary to continually improve their services. This course is intended to help learners understand how CSI will improve the IT services they offer their customers. This course will assist the learner in preparing f90ib_itlv_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a01_it_enusOrganizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL®) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices to ensure these capabilities are fully utilized. This course addresses using service management as a practNone90ib_itlv_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a07_it_enusIT organizations must manage their day-to-day service operation according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL®), Service Operation is a stage of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners understand Service Operation within the Service Lifecycle. This course will assist the learner in preparNone60ib_itlv_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a04_it_enusIT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL®, Service Design is a stage of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services. This course will assist the learner in preparing for the ITIL® Foundation certification examination and is aligned with the ITIL® Foundation Syllabus. ITIL® is a Registered Trade Mark of the Cabinet ONone90ib_itlv_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a05_it_enusIT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to introduce learners to the Service Design processes. This course will assist the learner in preparing for the ITIL® Foundation Level certification examination and is aligneNone150ib_itlv_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a08_it_enusIT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course examines the Service Operation processes within the ITIL® Service Lifecycle, including Incident Management and Problem Management, as well as Event, Request, and Access Management. This course will assist the learner in preparing for the ITIL® Foundation certificat120ib_itlv_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a02_it_enusIT organizations face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL®), Service Strategy is a stage of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value is created through service assets, and how these service assets can perform better through service automation. It also details two processes: Strategy Management for IT servicNone150ib_itlv_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a03_it_enusIn order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy: Demand Management, Financial Management, and business relationship management. This course will assist the learner in preparing for the ITIL® Foundation certification examination. This course is aligned with the ITIL® Foundation Syllabus. ITIL® is a Registered Trade MNone90ib_itlv_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_itlv_a06_it_enusIT organizations need to transition their IT service designs into the live environment. Sound Service Transition processes are critical to the success of releasing IT services and help ensure that Service Design solutions will achieve their expectations. This course examines ITIL® Service Transition processes and policies, including release and deployment management, knowledge management, asset transition, service, and validation, and change management. This course will assist the learner in pr150ib_ovvx_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_ovvx_a03_it_enusIt's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL® certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL® certification? And how? This course provides a de120ib_ovvx_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_ovvx_a01_it_enusOrganizations around the globe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and improving your ability to meet customer demands and further develop business success? This course provides an introduction to ITIL®, and covers the ITIL® fundamen120ib_ovvx_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_ovvx_a02_it_enusA process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the ITIL® Framework. Specifically, this course introduces the ITIL® Service Life Cycle and the five stages within the life cycle. The course covers an overview of Service St120proj_27_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_27_a02_bs_enusSince every project faces some degree of risk, good project management involves a thorough investigation into all potential risks that may impact the project throughout its life cycle. Identifying potential risks and their causes and impacts can mean the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will continue to learn about processes within the Project Risk Management Knowledge Area. It covers the best practices outlined i90_pc_ls_isqg001http://learning.acm.org/skillsoft/detail.cfm?id=_pc_ls_isqg001You are the network administrator responsible for security in your organization. In this Spark you must identify the security controls to be used in different situations.10cl_clip_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clip_a05_it_enusAs we move towards more applications being delivered via the cloud, and businesses using a cloud computing models, we also need to consider the implications for the management of identity. This course ensures you are familiar with identity and access management (IAM) and the common industry protocols used to extend identity to the cloud. It covers the concept of federation between different CSPs and businesses, the need for proper identity and access control management, and it also explores the 90ws_mwur_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwur_a03_it_enusWindows Server 2008 introduced the compartmentalization of server functions into server roles and role services and presented Server Manager as a convenient, central location for installation and administration of those roles. In the R2 release, there are improvements to many server role services as well as some new additions. This course focuses on the advancements made to the increasingly popular Hyper-V server role, which now closely integrates with a number of other roles services. It also pIndividuals should have a minimum of one year of experience implementing and administering a network operating system, including one or more Windows Server 2008 servers; familiarity with Active Directory Domain Services management and administration of domain controllers; familiarity with implementation and security of network services such as file and print, the Internet, an intranet, remote access, high availability, and client computer management; and familiarity with connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet.150mw_mwcg_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a01_it_enusWindows 7 is a new desktop operating system from Microsoft. The majority of computer users interact with desktop operating systems more than any other type of computer operating system today. This course will show you how to install Windows 7 in a single and multiboot environment, along with showing the process involved in migrating or upgrading from previous Microsoft operating systems. This course maps to exam 70-680: TS: Windows 7 Configuring. This exam is required for the certification MCTS:At least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment90proj_20_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_20_a01_bs_enusCollaboration, coordination, and consolidation are terms to describe integration. Project Integration Management is the Knowledge Area that coordinates with various Process Groups to ensure that each project is managed in a unified and consolidated way. The intention is to have processes interact smoothly. In this course, learners will be given an overview of the Project Integration Management Knowledge Area. They'll be introduced to best practices outlined in A Guide to the Project Management B120sd_agsd_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_agsd_a01_it_enusAgile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, cusAt least 1 year's experience designing or developing software or managing software development projects120cl_clbp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clbp_a01_it_enusThis course explores the evolution and definition of cloud computing and cloud services. It provides a look at the key characteristics that make cloud services unique and very valuable to some business scenarios. The course serves as a basic technology overview of the concepts and strategies emerging from the cloud and aims to provide the background needed to determine if and how cloud products and services can improve traditional business processes.90ib_buap_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a02_it_enusIn business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach based on the elements concerning your particular project, environment, and organization. It's equally important to clearly determine who your stakeholders are, who is responsible for what, and how much effort will be required for project deliverables. This course p150ib_buap_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a01_it_enusOften, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after all the time and money wasted, and the problem continues. Business analysis aims to not only properly diagnose an issue, but determine the best solution to fix it permanently. Business analysts, who undertake this work, require a unique combination of skills and knowledge to be suc120df_dbds_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=df_dbds_a01_it_enusDatabase design is an important process for creating databases. In an organization, the process sets the foundation for good database implementation and ensures that everything required for the business is provided. It also ensures that the database will perform as expected for the users. This course discusses what database modeling is and how it is used to aid database design. This course also describes the four steps in the database design life cycle, which are: requirements gathering and anal90wd_htmf_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_htmf_a01_it_enusThis course provides an overview of the changes to HTML5 and CSS3 from their previous versions. It introduces some of the key features of HTML5 and CSS3, and how to apply these features to create a simple HTML5 program styled with CSS3. This course also shows how supporting browsers will render the page and provides fallback solutions for non-supporting browsers.120db_iseu_a01_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=db_iseu_a01_dt_enusInformation security plays an important part in the daily work of all users, from the office user to the remote user, regardless of their role in the organization. This course examines corporate security and how it affects end users, along with the best ways to secure your work environment, whether you work in an office, on the go, or at home. This course also examines security issues surrounding e-mail, the Internet, and social engineering.60jl_jteo_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jteo_a01_it_enusThe Java platform, Enterprise Edition, or Java EE is the enterprise edition of Java. It comprises a group of technologies that enable components for all tiers of an enterprise application to be developed. Java EE is itself a set of specifications. The Java EE 6 software development kit (SDK) is a reference implementation provided by Oracle that enables developers to build, test and deploy Java EE applications. This course provides an introduction to Java EE 6 including the functions of the Java90sd_spff_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_spff_a02_it_enusIn order to work their magic, computer programmers need to understand the various methods required by programming languages. This course introduces the learner to the basic methods and processes necessary to construct algorithms, including variables and data types, expressions and statements, and more advanced concepts like arrays and functions. Specific topics covered include variables, constants and data types, expressions and statements, arrays, and procedures and functions. While this coursNone90252353_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252353_engTo demonstrate how to build GUI applications using the Swing APIKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.120252346_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252346_engTo enable the learner to create and work with Java classes and objectsKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.175252350_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252350_engTo enable the learner to handle exceptions and use assertions in JavaKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.130252348_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252348_engTo explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline generics in Java.Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.180252344_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252344_engTo introduce the main principles and elements of the Java languageKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.120252354_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252354_engTo demonstrate how to build applets and place them on web pagesKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.100252352_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252352_engTo enable the learner to use Java's I/O facilities to read and write data, and format input or outputKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.100252351_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252351_engTo enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packagesKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.200252345_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252345_engTo enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructsKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.135252349_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252349_engTo enable the learner to work with reference types and threads in JavaKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.140252347_enghttp://learning.acm.org/skillsoft/detail.cfm?id=252347_engTo enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiersKnowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.155jl_jsef_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsef_a03_it_enusJava uses conditional and relational operators to evaluate a condition and, depending on the result, executes different blocks or branches of code. Java also offers the array data type, which is a container object that holds a group of values of a single type. In Java, loops are frequently used in programs to repeat blocks of statements until an expression is false. This course covers creating relational and conditional operators, creating if and if/else constructs, chaining an if/else statement90jl_jsef_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsef_a05_it_enusDuring normal program execution in Java, the caller method calls the worker method, the worker method performs an action and the execution returns to the caller method. When an exception occurs, an exception is thrown and either a special Exception object is passed to a special method-like catch block in the current method or execution returns to the caller method. Classes are grouped into packages to ease the management of the system. To deploy a Java application, you put the necessary files in60jl_jsef_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsef_a01_it_enusJava, an object-oriented programming language, is the most widely used development language in the world today. It allows programmers to create objects that can interact with other objects to solve a problem. This course describes key features of Java and object-oriented programming, Java technology and the development environment, working with IDEs, and the product life cycle. It covers using object-oriented analysis, identifying problem domains and objects, defining criteria for recognizing ob90jl_jsef_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsef_a04_it_enusIn Java programming, methods have several uses. They make programs more readable and easier to maintain and development and maintenance is quicker. Methods are central to reusable software, they allow separate objects to communicate, and they distribute the work performed by the program. Method overloading allows several methods in a class to have the same name but different arguments, so the method signature is different. In Java, you encapsulate by hiding object fields to make all fields priva90jl_jsef_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsef_a02_it_enusIn Java, you use variables for storing and retrieving data for your program. Arithmetic operators let you specify how the numerical values within variables should be evaluated or combined. This course covers the uses of variables and defining the syntax for a variable. It introduces Java programming language primitive data types, and declaring, initializing, and using variables and constants, as well as modifying variable values by using operators. it also demonstrates using promotion and type c90jl_jses_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jses_a02_it_enusThe release of Java SE 7 includes several I/O, network, and desktop enhancements. This course covers I/O enhancements, such as enhancements in file I/O APIs, the Path interface and the methods for manipulating a path, as well as the Files class and its methods for file operations. It also explores network enhancements, such as the new Asynchronous I/O API, working with AsychronousSocketChannel and completion handlers, AsychronousServerSocketChannel, AsynchronousFileChannel, and AsynchronousDatag90jl_jses_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jses_a01_it_enusThe release of Java SE 7 brings a number of new features and enhancements. This course introduces and describes these features and improvements. The course also describes the operating systems and browser support, and Java SE 7 support in NetBeans IDE 7.0.1. It explores Java language enhancements, such as using Strings in switch statements, improved integral literals, improved type inference, improved exception handling, the try-with-resources statement, and simplified varargs method invocation.60jl_jsep_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsep_a03_it_enusUnderstanding File I/O, concurrency, how to work with data via JDBC, and localization, are crucial to getting the most out of your Java applications. This course covers using the Path class to operate on file and directory paths, using the Files class to check, delete, copy or move a file or directory, reading and changing file and directory attributes, recursively accessing a directory tree, finding a file by using the PathMatcher class, and watching a directory for changes by using WatchServic120jl_jsep_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsep_a02_it_enusUnderstanding interfaces and inheritance, collections, string processing, error handling, and I/O is vital to learning to program with Java SE 7. This course covers modeling business problems using interfaces, defining a Java interface, choosing between interface and class inheritance, extending an interface, and refactoring code to implement the DAO pattern. In addition, it explores creating a customer generic class, using the diamond operator to create an object, creating a Collection by usingSkillSoft's JSEF path - Java SE7 Fundamentals120jl_jsep_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=jl_jsep_a01_it_enusJava technology applications are written in the Java Programming Language and compiled to Java bytecode. This course introduces the Java platforms, how to obtain a JDK, and commercial support options for Java SE. It describes creating simple Java classes, using Java fields, constructors, and methods, modeling business problems using Java classes, using package and import statements, testing Java classes, and creating Java subclasses. In addition, it explores access levels, override methods, overSkillSoft path - Java SE7 Fundamentals (JSEF)120sl_jasc_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sl_jasc_a01_it_enusJavaScript is a client-side interpreted scripting language that enables you to enhance static web applications by working in tandem with HTML and Cascading Style Sheet (CSS). This course will introduce the history of JavaScript and outline how it is commonly used to develop dynamic web sites. Moving into the fundamentals of the language, the course will demonstrate the use of script in web pages, and the basic elements of the language, including variables and data types, operators, statements, a120sl_jasc_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sl_jasc_a05_it_enusJavaScript allows developers to use browser scripting techniques to detect code or user-entry errors, and to dynamically add interactivity to web sites. This course explores and demonstrates how to use JavaScript to incorporate error handling techniques into your programs as well as enhance the interactivity of the user experience using DHTML. Specific topics covered include JavaScript error handling, client-side form validation, cookies, and DHTML. This course is one of a series covering the fu150sl_jasc_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sl_jasc_a04_it_enusUsing JavaScript, developers can interact with numerous browser objects, create and modify windows and frames, and access and modify form information. This course explores and demonstrates how to use JavaScript to access and modify client-side features of the browser, and as a result to add a degree of interactivity to web sites. Specific topics covered include JavaScript browser objects, windows and frames, event handlers, and forms. This course is one of a series covering the fundamentals of t90sl_jasc_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sl_jasc_a03_it_enusIn JavaScript, all functions are technically Function objects and provide users with an alternative way to encapsulate statements to perform more powerful and useful actions in a reusable piece of code. Regular expressions ease the task of validating data in JavaScript programs. This course will explore how to use Function objects and useful predefined functions that are part of the JavaScript language. It will also detail the regular expression support built into JavaScript that allows develope120sl_jasc_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sl_jasc_a02_it_enusObject-oriented programming is an important feature of JavaScript. This course will explore the advantages and implications of object-oriented programming, and prepare the learner to create and utilize user-defined objects in JavaScript. It will also introduce key objects that are part of the JavaScript language, including String, Math, Number, and Date objects, as well as arrays. The course will survey common methods and contexts for using these native objects. This course is one of a series co150lu_ljlp_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a05_it_enusLinux provides comprehensive file management capabilities from the command line. The use of streams, piping, and redirection greatly add to the power and flexibility of the command line. This course covers file management tasks such as copying, moving, finding, and archiving files. It also covers command line piping, redirecting, and streams. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Linux Professional Institute (LPI) LPIC-1 Junior Level Admini90lu_ljlp_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a09_it_enusAs an inherently multi-user system, Linux requires a way to manage disk usage by different users, and does so through quotas. Linux file system security is managed though user and group permissions and ownership. Files in Linux can be linked in a flexible way through the use of hard and symbolic links. This course covers quotas and file level security, and the use of links and the locations of system files and other important file locations. This course is part of a series that prepares the learn/a90lu_ljlp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a02_it_enusBefore an installation of a Linux operating system can take place, decisions regarding the design and layout of hard disks need to be made. These decisions take into account a number of factors, including the physical hardware available and how the system will be used. This course discusses the factors that go into the design of a hard disk, including the partitioning and how to choose the correct bootloader. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-1n/a90lu_ljlp_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a03_it_enusPackage management systems are used for installing, uninstalling, and upgrading software in Linux. This course describes the most common package management systems - dpkg, which is the system used with Debian packages, rpm used with Red Hat-based packages, and yum, adapted by Red Hat to deal with dependency issues. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 101.n/a90lu_ljlp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a01_it_enusThe basis of Linux System administration starts with understanding the hardware that makes up the system and how to install and configure it. This course describes the BIOS configuration of integrated hardware as well as the configuration of external peripherals, such as USB flash drives. The course also covers basic software administration, including the setting of runlevels and the methods for shutting down a system gracefully. This course is part of a series that prepares the learner for Compn/a60lu_ljlp_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a08_it_enusManaging filesystems is an integral part of Linux administration. A filesystem in Linux isn't useful until it is mounted and because media devices such as optical and USB drives are considered distinct filesystem, they too must be mounted before they can be used. This course describes filesystem management, including the creation of partitions and as well as maintaining the integrity of file systems. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Li60lu_ljlp_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a06_it_enusAn important part of Linux system management is knowing why and how to prioritize and manage processes. This course covers the concepts of process management and the tools available in Linux. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 101.n/a60lu_ljlp_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a04_it_enusAs Linux is based on Unix, historically most of the administration was done at the command line. While GUI interfaces are common now in Linux distributions, the CLI is still heavily used. This course introduces the Linux shell environment and many of the commands that can be used to perform basic system administration and is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 101.n/a60lu_ljlp_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_ljlp_a07_it_enusRegular expressions in Linux provide the means to search for and match strings of text in text files. sed is a Linux utility for working with text files non-interactively, and vi is a utility for working with text files interactively. This course covers creating and working with regular expressions, and also working with the text utilities sed and vi. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Linux Professional Institute (LPI) LPIC-1 Junior Lev90lu_lklp_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a06_it_enusTo troubleshoot Linux network problems, you need to know how to configure and view routing interfaces, and how to use the wide array of network troubleshooting tools. DNS name resolution is vital to Linux networking, so a good understanding of DNS and name resolution is a must. This course covers network interface configuration and routing; it also covers network troubleshooting. Finally, it covers DNS client configuration and resolution order. This course is part of a series that prepares the ln/a60lu_lklp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a01_it_enusThe Linux shell is completely scriptable, giving great flexibility to administration through the command-line. Scripts can contain loops and conditional statements. There are a number of standard open-source database systems available for Linux that use Structured Query Language, or SQL. This course covers basic and advanced script creation, and database programming using SQL. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-102 and Linux Professional Institu150lu_lklp_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a04_it_enusLinux system time can be set per machine or NTP can be used to synchronize time over a number of machines. System logging in Linux is handled by syslogd. MTAs or message Transport Agents are Linux Daemons that handle email rely between hosts. CUPS is a standards-based open source printing system that can be used to simplify printer management in Linux. This course covers system time and locale settings, system logging, email administration, and printer administration. This course is part of a sen/a150lu_lklp_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a08_it_enusAn important part of a Linux security strategy is to secure data at rest and in transit using encryption. This course covers the use of SSH, port tunnels (including X11 tunnels) and GnuPG. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-102 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 102.n/a60lu_lklp_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a05_it_enusAll Linux networking is built on the TCP/IP stack. This course covers IP configuration, the transport protocols TCP and UDP, and a discussion of IPv4 vs IPv6. It also covers the configuration of TCP/IP on the host, and configuring network interfaces. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-102 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 102.90lu_lklp_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a07_it_enusWith the rise of the Internet and the increasing interconnectedness of computers, security is a critical part of Linux administration. This course covers auditing, passwords and user limits. It also covers port scanning and hardening a host by removing unused services. Finally it covers the role of TCP wrappers in host security. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-102 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 1120lu_lklp_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a03_it_enusUser and group account management is part of the day to day responsibility of many Linux system administrators. Linux has a very flexible set of tools built in for scheduling tasks and jobs. This course covers user and group account and database management, limited and special purpose accounts, and scheduling using at and cron. This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-102 and Linux Professional Institute (LPI) LPIC-1 Junior Level Administrator exam 1090lu_lklp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lklp_a02_it_enusMost operating systems provide a way for the user to easily interact with them through the use of a graphical user interface (GUI). This course describes the Linux GUI, the X Window System, and its configuration. This course also explains the various accessibility options provided by the X Window System, such as keyboard accessibility and Assistive Technology (AT). This course is part of a series that prepares the learner for CompTIA Linux+ exam LX0-101 and Linux Professional Institute (LPI) LPIn/a60ib_pmag_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a08_it_enusHaving a good team and quality leadership is key for the success of any project, but in Agile development it is crucial. This course takes a close look at agile teams and team leadership, including the unique skills and roles of the agile project leader and the characteristics of the team as a whole. You will see how traditional project managers can adopt a new mindset that allows them to thrive in the agile environment, and to take on a coaching, leading, and facilitating role. Leaders must emp120lu_lalq_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalq_a04_it_enusAs a Linux System Administrator, managing, protecting, and proving access to the files and data of your users is paramount. This course covers the creation, maintenance and configuration of filesystems in Linux as well as configuring file sharing via Samba and NFS. In addition, this course also covers configuring DHCP service. This course is for people taking Advanced Level Linux Professional (LPIC-2) Exam 201.A knowledge of basic Linux system administration150lu_lalq_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalq_a03_it_enusAs a Linux System Administrator, you may find that there are times you need to update or customize your Linux kernel for new features, bugfixes, or optimal performance. This course covers the tasks involved in building, patching, and customizing a Linux kernel. In addition, it also covers customizing and troubleshooting booting a Linux system. This course is for people taking Advanced Level Linux Professional (LPIC-2) Exam 201.A knowledge of basic Linux system administration150lu_lalq_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalq_a05_it_enusAs a Linux System Administrator, you will need to setup and configure network clients and DNS services. This course covers the tasks involved in basic and advanced options for configuring Linux network clients and DNS services. In addition, it also covers securing a Linux DNS server. This course is for people taking Advanced Level Linux Professional (LPIC-2) Exam 201.A knowledge of basic Linux system administration120lu_lalr_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalr_a01_it_enusAs a Linux System Administrator, configuring servers to provide services and improve the work environment for your users is a common task. This course describes configuring mail services such as Sendmail and Postfix. It also covers The configuration of the Apache web server, Nginx HTTP and reverse proxy server, as well as the Squid proxy server. This course is for people taking Advanced Level Linux Professional (LPIC-2) Exam 202.A knowledge of basic Linux system administration120lu_lalr_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalr_a03_it_enusAs a Linux System Administrator, the security of your systems and the information on them is of utmost importance. This course covers a myriad of security topics including NIS, LDAP and PAM, as well as firewall configuration. In addition it also covers securing FTP, OpenSSH and TCP Wrappers. This course is for people taking Advanced Level Linux Professional (LPIC-2) Exam 202.A knowledge of basic Linux system administration180lu_lalr_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalr_a02_it_enusAs a Linux System Administrator, you will need to add and configure hardware within your servers. This course will give you an understanding of these topics, as well as configuring software RAID, system logging, packaging software, and creating a plan for system backups. This course is for people taking the Advanced Level Linux Professional (LPIC-2) Exam 202.A knowledge of basic Linux system administration150lu_lalr_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalr_a04_it_enusAs a Linux System Administrator, you will encounter times when for various reasons your system isn't behaving as it should. This course covers troubleshooting various aspects of a Linux system from boot problems to network configuration issues as well as general system configuration and shell problems. This course is for people taking Advanced Level Linux Professional (LPIC-2) Exam 202.A knowledge of basic Linux system administration120lu_lalq_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalq_a01_it_enusBecause Linux and UNIX were designed from inception as multi-user operating systems, there is often the need for a system administrator to provide information about system status and future availability to all users. Rather than send an e-mail to all users, Linux provides facilities for an administrator to post public notices and messages for all users to see. This course covers the methods available to a system administrator for user notification. This course also demonstrates the system used bCandidates must have an active LPIC-1 certification to receive LPIC-2 certification, but the LPIC-1 and LPIC-2 exams may be taken in any order.60219763_enghttp://learning.acm.org/skillsoft/detail.cfm?id=219763_engTo outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging codeExtensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working in a team environment on a large software development project preferred, but not essential110109372_enghttp://learning.acm.org/skillsoft/detail.cfm?id=109372_engTo describe how to make content dynamic using DHTMLA knowledge of HTML; a basic knowledge of a scripting language, preferably JavaScript180ws_mwur_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwur_a02_it_enusWindows Server 2008 R2 offers a number of improved as well as new features, especially in the area of management, virtualization, and server availability. This course begins with a focus on new management capabilities provided by Server Manager including the new Server Manager cmdlets and the ability to administer remote servers. PowerShell was introduced in Windows Server 2008 but has been more closely integrated and improved in R2, making this simplified command-line utility a timesaver for keIndividuals should have a minimum of one year of experience implementing and administering a network operating system, including one or more Windows Server 2008 servers; familiarity with Active Directory Domain Services management and administration of domain controllers; familiarity with implementation and security of network services such as file and print, the Internet, an intranet, remote access, high availability, and client computer management; and familiarity with connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet.120df_dbfn_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=df_dbfn_a02_it_enusDatabase Management Systems, DBMSs, are used to control, maintain, and use a relational database where the data is stored. A relational database consists of the data records, files, and database objects. An important part of each organization is allowing users to gain access to the data for them to view and manipulated if required. In order for users to do this query languages are used which enable users to write queries and send them to the database to retrieve the appropriate data and return i120sd_agsd_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_agsd_a03_it_enusAgile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, cusAt least 1 year's experience designing or developing software or managing software development projects90ws_wsad_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a04_it_enusUsing Windows Server 2008, you have the ability to share files and folders immediately after deployment without any special configuration. However, to optimize sharing and access more granular file sharing tools, the File Services role should be added. This course discusses planning for and managing servers with the File Services and Print Services role added. Also discussed are planning and deployment considerations for the Distributed File System (DFS), as well as DFS Replication. This courseAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring150ws_mwcf_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a07_it_enusWindows Server 2008 introduces many new enhancements to Internet Information Services (IIS). New capabilities provide a secure and manageable platform for developing and hosting web applications and services on a network. This course covers IIS migrations, creating and managing new web sites, and configuring virtual directories and virtual directory permissions. Routine maintenance tasks such as backing IIS and monitoring daily activity are also covered. This course is one in a series that coverAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet90proj_28_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_28_a02_bs_enusManaging the procurement process can sometimes seem like a project all in itself, as it generally involves a number of detailed and time-consuming steps  from obtaining seller responses, selecting a seller and awarding the contract, to managing the procurement relationship. This is the second course in the Project Procurement Management Knowledge Area and covers three processes: Conduct Procurements, Control Procurements, and Close Procurements. Specifically, learners will be introduced to prop120proj_25_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_25_a02_bs_enusHenry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you that team dynamics can make or break a project. A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of120proj_19_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_19_a01_bs_enusProject-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects. However, projects cannot be properly managed in a silo. Every aspect of project management is affected by t120lu_lalq_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_lalq_a06_it_enusAs a Linux administrator, the systems you manage will be used by a number of clients playing varying requirements on the resources of your server. Administrators must be able to monitor resource utilization in order to both mitigate any issues that may arise, as well as predict and plan for future resource requirements. This course covers the tools available within Linux to determine issues that may be limiting available resources as well as monitoring these resource usage over time. This course30ib_pmag_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a09_it_enusThis course highlights the importance of stakeholder engagement, collaboration, and communication during agile planning and development projects. It discusses the role of stakeholders and how the ScrumMaster or agile project leader must encourage active involvement to ensure the team has a clear understanding of the project requirements and stakeholder expectations. Also addressed are common tools used for knowledge sharing throughout the course of the project, which is essential in order to del120proj_29_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_29_a02_bs_enusStakeholders are critical to your project's success. However, if you don't engage stakeholders when it's most appropriate, and continue effective communication throughout the project life cycle, the value and expertise you require from them could be lost. Managing and controlling stakeholder engagement is more than just responding to queries or issues; it's about anticipating project requirements and making sure the stakeholder engagement plan continues to stay on track so that you have what you90wd_xmle_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_xmle_a02_it_enusAccessing and parsing XML data is an important facet of utilizing it in web applications. Some of the most popular ways of accessing and parsing XML data are through the XML Document Object Model (XML DOM) and through asynchronous JavaScript and XML (Ajax). This course will explore how to use these techniques with XML to realize its data potential.90mntdodkchttp://learning.acm.org/skillsoft/detail.cfm?id=mntdodkcSkillSoft Mentors are available to help students expand their knowledge of networking and IT security. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.Familiarity with networking and IT security.0sd_masc_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a05_it_enusVisual Studio 2010 and ASP.NET MVC provides a framework for implementing the Model View Controller architecture in ASP.NET applications. This course covers the fundamentals of ASP.NET MVC and describes how to create applications based on this framework. Specific topics include creating and debugging ASP.NET MVC applications, ASP.NET MVC Routes and URLs, and utilizing controllers, actions and views. This course is one of a series in the SkillSoft learning path that covers the objectives for the 90sd_masc_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a04_it_enusBoth Visual Studio 2010 and ASP.NET 4 provide integrated support for ASP.NET AJAX and client-side scripting. This course provides an overview of what ASP.NET AJAX is and demonstrates how to utilize ASP.NET AJAX as well as client-side script in web applications using Visual Studio 2010. Specific topics covered include client-side scripting and the Document Object Model, the support for AJAX in the latest version of ASP.NET, ASP.NET AJAX controls, using jQuery to call ASP.NET AJAX methods and how Thorough knowledge of software-development concepts and the process of building business applications; experience building web-based applications with the Microsoft .NET Framework; working experience of Visual Studio 2010, Visual C# 2010, and ASP.NET 4120sd_masc_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a06_it_enusVisual Studio 2010 and ASP.NET 4 provide various methods for configuring and deploying web applications. This course will cover the ways you can configure web applications and the tools you can use to deploy them, highlighting the pros and cons of each. Specific topics covered include configuring ASP.NET 4 web applications and providers. Also covered in the course is how to compile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopyThorough knowledge of software-development concepts and the process of building business applications; experience building web-based applications with the Microsoft .NET Framework; working experience of Visual Studio 2010, Visual C# 2010, and ASP.NET 4150sd_masc_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a03_it_enusVisual Basic 2010 and ASP.NET 4 provide developers with the ability to integrate both data and services into an ASP.NET 4 Web application. This course identifies the steps for displaying and modifying data in an ASP.NET Web application, by accessing data using data-bound and data source controls, as well as ADO.NET, utilizing Windows Communication Foundation services as well as how to create and modify a Dynamic Data. Specific topics covered include using data-bound and data source controls, dyn180sd_masc_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a07_it_enusVisual Studio 2010 and ASP.NET 4 give developers the tools needed to effectively debug, trace, and monitor web applications to minimize errors. This course covers the various ways you can troubleshoot web applications using Visual Studio and discusses how to use ASP.NET 4 code to help to accomplish this. Specific topics covered include debugging web applications both locally and remotely, debugging ASP.NET AJAX applications, and using the tracing and monitoring features to promote good applicatiThorough knowledge of software-development concepts and the process of building business applications; experience building web-based applications with the Microsoft .NET Framework; working experience of Visual Studio 2010, Visual C# 2010, and ASP.NET 4120sd_masc_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a08_it_enusVisual Studio 2010 and ASP.NET 4 provide developers with the tools they need to create unique, flexible ASP.NET web sites that can use custom master pages, themes, and skins, as well as Web Part pages that allow users to personalize their own web pages. This course explores the various ways you can employ these tools to develop and optimize web applications. Specific topics covered include modifying page layout with master pages, using themes, and utilizing Web Parts in ASP.NET 4 web application120sd_masc_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a01_it_enusVisual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2010 and it supports a variety of languages including Visual Basic 2010, Visual C++, Visual C#, and Visual J#. ASP.NET 4 is Microsoft's latest version of ASP for developing web applications using the .NET Framework. It builds on the previous version ASP.NET 3.5, while maintaining backwards compatibility. TThorough knowledge of software-development concepts and the process of building business applications; experience building web-based applications with the Microsoft .NET Framework; working experience of Visual Studio 2010, Visual C# 2010, and ASP.NET 4120md_dwsq_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a02_it_enusETL, extract, transform, and load, is the main process in data warehousing solutions. It facilitates the transfer of the data from a source to a destination, which may also evolve transforming the data during the process. This course discusses the ETL process and how it can be implemented and demonstrates how to create simple SSIS packages that use the Data Flow Task in SQL Server Data tools, SSDT. During the demonstration, how to use connection managers to specify the source and destinations fonone90md_dwsq_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a05_it_enusSQL Server Integration Services (SSIS) is an extensible platform for creating data integration and workflow solutions. SSIS is extensible because developers have the ability to create custom components if the integrated components do not suit their needs. In this course we cover how to develop and install custom components and implement script tasks. Also discussed are the different types of Slowly Changing Dimensions (SCD), and how to manage data that slowly changes over time. This course is onnone90md_dwsq_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a08_it_enusFor anyone that is creating a data warehouse data quality should be one of the top priorities. In order to trust the results of data analysis high quality data is essential. Data Quality Services (DQS) is a feature of SQL Server 2012 that can help you find duplicate data entries and identify invalid data values while automatically correcting them. Master Data Services (MDS) is another feature of SQL Server 2012 that enables you to enforce data validation and rules to ensure consistency in your none120md_dwsq_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a01_it_enusThis course discusses what a data warehouse database is and how it is used to create reports and aggregate data, the types of schemas and tables that are created within it. This course also covers how to create dimension and fact tables, and how to improve performance of a data warehouse database using indexes, partitions, data compression, and columnstore indexes. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft SQL Server 2012 exam 70-4none150md_dwsq_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a03_it_enusTo create complex ETL solutions you can use control flow and data flow. Control flow consists of three elements: containers, tasks, and precedence constraints, which can be used to provide structure, functionality, and order of operations in the control flow. By using the control flow Data Flow Task, data flow can be implemented into the SSIS package to specify the source of the data, how the data should be transformed, and then the data destination. This course discusses and show how to design none90md_dwsq_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a04_it_enusSSIS in SQL Server 2012 allows for dynamic packages and to enable values within the package to be manually set depending on your requirements at execution time. SQL Server 2012 allows for the use of parameters, variables, and expressions to create dynamic packages. In SQL Server 2012 you can also perform data mining and text mining to find patterns and rules within the data being analysed. This course discusses and shows how to use parameters, variables, expressions, and event handlers to creatnone120md_dwsq_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a06_it_enusSQL Server Integration Services (SSIS) is a component of SQL Server 2012, that for used for data extraction, transformation, and loading (ETL). SSIS can be installed during the SQL Server 2012 installation or as a separate component later on. Before installing SSIS there are a number of installation considerations that must be addressed first. This includes upgrading from previous versions of SQL, the use of Windows 32-bit or 64-bit and various security requirements. These topics are discussed inone90md_dwsq_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_dwsq_a07_it_enusSQL Server Integrations Services and SQL Server Data Tools both offer tools and techniques to troubleshoot, optimize, and audit SSIS solutions. This course discusses how to debug and troubleshoot packages at the design and production level using techniques such as data viewers, data taps, and reports. It also discussion using reports, as well as execution trees and backpressure to view performance information and how to implement auditing at different levels. This course is one of a series in thnone120md_msdb_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a07_it_enusEnterprises use databases to store their most critical data. To protect and ensure the data's availability, database administrators need to establish a solid backup and restoration plan. Such plans are used to protect data in the event of a disaster by allowing complete sets of duplicate data to be restored in a timely fashion. There are multiple types of backups that can be taken to ensure data can be recovered, including to the point of failure or a point-in-time recovery. This course demonstr90md_msdb_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a09_it_enusSQL Server 2012 provides several key features that improve the availability of servers and databases so that downtime for users is minimized. These solutions include AlwaysOn Failover Clustering, AlwaysOn Availability Groups, database mirroring, and Replication. These reliability features help administrators maintain multiple sets of data that help ensure that critical systems remain accessible, and can be fully recovered in the event of a disaster. This course addresses how to configure SQL Ser120md_mssq_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_mssq_a01_it_enusSQL Server 2012 is a robust database system that provides a number of database objects used to store and view data. In order to configure a SQL Server 2012 database to meet business requirements, administrators and developers must fully understand how to design, create, and configure these database objects. These objects include tables for storing data in the database, views to allow access to the data within specific tables, and indexes to optimize the performance of the database for data retri120md_mssq_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_mssq_a04_it_enusIn SQL Server 2012 you can use Transact-SQL statements to access data in the databases. Transact-SQL statements can be grouped together in a number of ways to create more complex queries when one Transact-SQL statement will not retrieve the desired results. You can group Transact-SQL statements by creating programming objects within a database. These programming objects can include user-defined functions and DML triggers. When creating programming objects Transact-SQL provides control-of-flow ke60md_mssq_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_mssq_a05_it_enusSQL Server 2012 allows programming objects to be created to group multiple statements together. These objects work with data in the databases. One type of programming object is the stored procedure. Stored procedures can help reduce network traffic between clients and servers by enabling more than one statement to be set to the server at a time. They do this by executing statements as batches. They also provide greater security. Within stored procedures and other programming objects such as func120md_msdb_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a08_it_enusTo keep SQL Server 2012 databases running as efficiently as possible, there are a variety of performance tuning and monitoring tools. The SQL Server Profiler enables you to use trace files and logs to analyze a database's performance. You can also use the Windows System Monitor to monitor SQL Server 2012 using counters, which monitor specific aspects of the server for performance issues. SQL Server 2012 includes the Activity Monitor, which provides an overview of the system's performance in real150md_msdb_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a01_it_enusSQL Server 2012 is a comprehensive database platform, consisting of components and management tools such as SQL Server Management Studio, the SQL Server Database Engine, Integration Services, Analyzes Services, and Reporting Services. These tools allow administrators and developers to build and maintain software solutions, and perform required functions in a server environment. This course identifies SQL Server 2012 components and management tools, and outlines the requirements for installing SQ150md_msdb_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a02_it_enusSQL Server 2012's core component is its Database Engine instance, which provides storage, processing, and security for enterprise data through its controlled access and rapid transaction processing. SQL Server 2012 also provides additional features and components to manage and view data, these include Analysis Services and Reporting Services.SQL Server 2012 provides tools to manage the features and components which includes Server Management Studios graphical user tool which allows administrato120md_msdb_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a05_it_enusSQL Server 2012 provides various features and utilities to manage data stored in the databases within a SQL Server instance. This includes support for storing large unstructured data, such as files and documents within or outside the database. The ability to store large data is supported through the FILESTREAM database feature. This enables large unstructured data to be store outside the database on the file system by providing integration between the file system and SQL Server. FileTables is an120md_msdb_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a03_it_enusDatabase maintenance is an ongoing task for SQL Server 2012 administrators. This requires the integrity of the database to be checked, the database size to be kept to a minimum by ensuring the files are the correct sizes, and maintenance tasks to be run regularly. SQL Server 2012 Transact-SQL provides DBCC, which is a command that provides statements to maintain the database and database files. An administrator can also create jobs using SQL Server Agent to automate administrative tasks in the Sn/a120md_msdb_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a06_it_enusSQL Server 2012 provides features to allow administrators to ensure that data is accessed efficiently, this includes the use of indexes, table and index partitions, and full-text search. Indexes in SQL Server 2012 database allow data to be accessed quickly using keys that are stored in a B-tree structure. Indexes need to be created and managed to ensure for the best database performance. SQL Server 2008 provides table and index partitioning to allow data to be stored across multiple filegroups w150md_mssq_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_mssq_a06_it_enusXML has been integrated into SQL Server 2012 so that XML data can be stored within databases using the xml data type. SQL Server 2012 also allows for relational data already stored in a database to be changed to XML, and for data to be loaded as XML using various methods. You can query this data using the XQuery language within the XML data type methods. SQL Server 2012 also provides support for using FOR XML to extract relational data from a database in XML format and the use of OPENXML to genen/a120md_mssq_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_mssq_a03_it_enusMicrosoft SQL Server 2012 Transact-SQL offers advanced query techniques, such as built-in aggregate, analytic, scalar, and ranking functions, as well as common table expressions, or CTEs and derived tables to manipulate the result set for a query. To manipulate the result sets and generate summarization information, such as totals, the CUBE, GROUPING SETS, and ROLLUP operators can be used with the GROUP BY statement. The UNION, INTERSECT, and EXCEPT operators can be used to combined the result 120md_mssq_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_mssq_a02_it_enusSQL Server 2012 includes the SQL Server Management Studio which allows access to SQL Server databases and enables you to access database data. This data can be retrieved and modified through the use of Transact-SQL within the Query Edit window of the Management Studio tool. Using Transact-SQL you can select data from a databases tables and filter the results to include only the data that you require. Transact-SQL statements also allow you to update, change, and remove data from tables. This cou90md_msdb_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdb_a04_it_enusMicrosoft SQL Server 2012 provides enhanced security features to ensure that each instance is secure. Using SQL Server 2012 security features, administrators can guarantee that access to a SQL Server instance is granted only to specified users, using either Windows Authentication or Mixed Mode Authentication by creating logins and then mapping the logins to the databases within the instance. Administrators also have the ability to encrypt a SQL Server instance using transparent data encryption (150es_cosp_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a05_it_enusSharePoint Server 2013 includes a variety of built-in security features to help secure sensitive and confidential information. This course covers the various authorization and security features found in SharePoint 2013, as well as user and content management. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint path.None90es_cosp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a01_it_enusSharePoint Server 2013 builds upon previous releases to provide new ways of sharing information, organizing projects, and discovering people and information. This course covers the latest editions of SharePoint 2013, and the new features and architecture changes found in each edition. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint path.Non90es_cosp_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a03_it_enusSharePoint Server 2013 builds upon previous releases to provide new ways of sharing information, organizing projects, and discovering people and information. This course covers the installation options available in SharePoint 2013, as well as farm configurations, and e-mail and mobile device services. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint path.None90es_cosp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a02_it_enusWhen rolling out SharePoint 2013, logical and physical design aspects must be carefully planned and documented. This course is intended to guide you through the process of planning the logical and physical design of a SharePoint Server 2013 implementation. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint track.None90es_cosp_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a08_it_enusSharePoint Server 2013 includes a variety features used to help monitor and optimize a SharePoint Server 2013 environment. This course covers how to properly create a maintenance plan, diagnostic and logging tools, and troubleshooting and tracing solutions This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint path.None120es_cosp_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a06_it_enusSharePoint Server 2013 includes a variety of built-in security features to help secure sensitive and confidential information. This course covers the various security feature used to hardened web sites and farm configurations, as well as metadata and taxonomy features used to categorize and classify information. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoinNone60es_cosp_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a07_it_enusSharePoint Server 2013 social features enable organizations to quickly gain information on projects, team processes, and development schedules. This course covers user profiles, and My Site features that allow each user in an organization to have a personal site. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint path.None150es_cosp_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=es_cosp_a04_it_enusSharePoint Server 2013 builds upon previous releases to provide new ways of sharing information, organizing projects, and discovering people and information. This course covers creating and configuring web applications and service applications in SharePoint 2013. This course is one of a series in the SkillSoft learning path that covers the objectives for the SharePoint 2013 exam 70-331. This exam is one of the requirements for the MCSE: SharePoint track.None150mw_mwcp_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a08_it_enusThe latest update to Microsoft's desktop operating system, Windows 8.1 carries over, and improves on, the new user interface from Windows 8. It also adds new enterprise-oriented features including Workplace Join, and more consumer-oriented features like Miracast Display. This course covers the startup process for Windows 8.1, tools to manipulate startup, and startup based recovery options including the BCD store and WinRE. It also covers System Restore as a recovery mechanism, PC Refresh and PC None90mw_mwcp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a02_it_enusWindows 8.1 is the latest update to Microsoft's desktop operating system. Windows 8.1 carries over, and improves upon, the new user interface from Windows 8. Windows 8.1 also adds new features, from enterprise oriented features, such as Workplace Join, to more consumer oriented features like Miracast Display. This course looks at Windows 8.1 hardware and device drivers, what the requirements are for Windows 8.1 devices and how device detection works. It also examines applications  from Windows None120mw_mwcp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a01_it_enusWindows 8.1 is the latest update to Microsoft's desktop operating system. Windows 8.1 carries over, and improves upon, the new user interface introduced Windows 8. Windows 8.1 also adds new features, from enterprise oriented features, such as Workplace Join, to more consumer oriented features like Miracast Display. This course looks at Windows 8.1, what's changed from previous Windows versions, and how to support some of that new functionality. It also covers strategies to get Windows 8.1 on a mNone90mw_mwcp_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a03_it_enusWindows 8.1 is the latest update to Microsoft's desktop operating system. Windows 8.1 carries over, and improves upon, the new user interface from Windows 8. Windows 8.1 also adds enterprise oriented tools such as Workplace Join, to more consumer oriented features like Miracast Display. This course looks at Windows 8.1 networking covering IPv4 and IPv6, name resolution, and wireless networking. This course is one of a series in the SkillSoft learning path that covers the objectives for the 70-68None90mw_mwcp_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a06_it_enusThe latest update to Microsoft's desktop operating system, Windows 8.1 carries over, and improves on, the new user interface from Windows 8. It also adds new features, including enterprise-oriented ones, such as Workplace Join, and more consumer-oriented features like Miracast Display. This course discusses VPNs and the different technologies supported in Windows 8.1. It also covers Remote Desktop and Remote Assistance. Finally, it covers mobility, configuring mobile devices and how to secure thNone90mw_mwcp_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a04_it_enusWindows Server 8.1 includes a variety of features to help maintain security and to provide reliable tools for remote administration. This course covers how Windows Firewall is used to protect a Windows 8.1 computer, as well as features used to remotely administer a Windows 8.1 computer, and provide assistance to other Windows computers. This exam will count as credit towards both the MCSA and MCSE certification path.None90mw_mwcp_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a05_it_enusThe latest update to Microsoft's desktop operating system, Windows 8.1 carries over, and improves on, the new user interface from Windows 8. It also adds new features, including enterprise-oriented ones, such as Workplace Join, and more consumer-oriented features like Miracast Display. This course explains how to access local and shared resources, such as files and folders or printers, using Windows 8.1. It also covers authentication and authorization, covering such topics as smart cards, biometNone120mw_mwcp_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcp_a07_it_enusWindows Server 8.1 includes a variety of features to help configure updates, manage local storage, and monitor system performance. This course covers the Windows Update feature, as well disk management features to help administer and manage local storage. It also explains how to properly monitor a Windows 8.1 computer to ensure optimal performance and reliability. This course is one of a series in the SkillSoft learning path that covers the objectives for the 70-687:Configuring Windows 8. This eNone120pl_wsad_a01_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_wsad_a01_pl_enusWindows Server 2008 has many features that assist in the day-to-day administration of a Windows network. The new Server Manager is an MMC console that integrates several management tools into a single intuitive interface, and Windows PowerShell is a new command-line tool that helps you automate system administration. In depth planning for Active Directory, file servers, group policy as well as monitoring the security and performance of business-critical servers, is key to running an efficient WiAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring70-642: TS: Windows Server 2008 Network Infrastructure, Configuring.210pl_wsad_a02_pl_enushttp://learning.acm.org/skillsoft/detail.cfm?id=pl_wsad_a02_pl_enusWindows Server 2008 has many features that assist in the day-to-day administration of a Windows network. The new Server Manager is an MMC console that integrates several management tools into a single intuitive interface, and Windows PowerShell is a new command-line tool that helps you automate system administration. In depth planning for Active Directory, file servers, group policy as well as monitoring the security and performance of business-critical servers, is key to running an efficient WiAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring70-642: TS: Windows Server 2008 Network Infrastructure, Configuring.120ws_icfh_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a08_it_enusMicrosoft Windows Server 2012 R2 builds upon previous versions of Windows Server, adding several new features. This course examines Active Directory groups and group policy objects. You will examine how to use group nesting, convert groups, change group memberships, enumerate groups, delegate group membership, and manage Active Directory containers. This course also covers how to create and manage a Central store, use Starter GPOs, create GPO links, and use security filtering. The course is the None120ws_icfh_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a07_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course covers installing and managing Active Directory. The course also looks at Active Directory component and architecture as well as AD objects and schema. This course is the seventh in a series for the Microsoft MCSA in Windows Server 2012 R2 certification and prepares the learner for the 70-410: Installing and Configuring Windows Server 2012.None150ws_icfh_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a06_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course examines installing the DNS Server Role, integrating Primary zones, setting up forwards and root hints, and working with the DNS cache. This course also examines creating records for DNS, and configuring and testing the DNS client using nslookup and ipconfig utilities. The course is the sixth in a series for the Microsoft MCSA in Windows ServeNone60ws_icfh_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a04_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course examines Hyper-V, and how Windows Server 2012 R2 takes advantage of the architecture. This course also examines the Configuration options for Hyper-V, along with methods used to install hosts in Hyper-V sessions. Finally, this courses looks at configuration options for both virtual machines and differencing disks. The course is the fourth in aNone90ws_icfh_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a05_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course covers the fundamental elements of core network services which includes IPv4 and IPv6 based addressing and subnets. In addition, it discusses how interoperability between IPv4 and IPv6 is facilitated using available technologies in Windows Server 2012 R2. Finally, this courses also looks at the role of DHCP and how it is used to configure dynaNone90ws_icfh_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a03_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course discusses the Enterprise Printing capabilities of Windows Server 2012 R2, including an overview of the various options and features of Print and Document Services. The course also covers installing managing servers using Server Manager and PowerShell and provides instruction on how to set up and configure various options using both the WindowsNone90ws_icfh_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a09_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server and provides several new features. This course examines the configuration of security policies, application restriction policies, and the Windows Firewall. Specifically user rights assignment, security templates, audit policies, local users and group configuration, and user account control are explored, as are AppLocker, rule enforcement, and software restriction policies. Other tasks to be examineNone150ws_icfh_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a01_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course discusses the planning and installation of Windows Server 2012 R2, including an overview of the various editions, features, minimum requirements, and upgrade paths. It also covers installing Server Core, migrating roles from previous versions of Windows Server, optimizing resource allocation, and adding and removing features. Also included areNone90ws_icfh_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_icfh_a02_it_enusMicrosoft Windows Server 2012 R2 builds upon features found in previous versions of Windows Server, as well as providing several new features. This course looks at local storage space configuration basic and dynamic disks, MBR and GPT disks virtual hard disks, and the creation and configuration of storage pools. This course also examines the creation and configuration of shares and share permissions, offline file configuration, access-based enumeration, the volume shadow copy service, NTFS quotaNone120sd_masc_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_masc_a02_it_enusThe Visual Studio 2010 IDE provides developers with the ability to create and consume server controls in ASP.NET 4 web applications. This course details the steps for creating secure web sites through the creation, addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4 web application. This course isThorough knowledge of software-development concepts and the process of building business applications; experience building web-based applications with the Microsoft .NET Framework; working experience of Visual Studio 2010, C#, and ASP.NET 4.180cl_clip_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clip_a04_it_enusThis course explores the steps you should take in determining if your infrastructure has components that are suitable for a cloud solution. It discusses the Service Oriented Architecture (SOA) and grid computing, and highlights characteristics that make these infrastructures suitable or unsuitable for extension to the cloud. The course also explores the recommended step of analyzing your current infrastructure to inventory data, services, and processes used, as well as identify problem areas tha60proj_21_a03_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_21_a03_bs_enusA project manager's key responsibility is to ensure that the project is carried out in a controlled manner, according to plan. However, a project can quickly spin out of control if changes to the product's scope are not detected and managed properly. Two processes in particular enable a project manager to do just that: the Validate Scope and Control Scope processes. They belong to the Project Scope Management Knowledge Area and play a key role by helping to monitor and control the boundaries of 90mw_mwcg_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=mw_mwcg_a07_it_enusSystem management and configuration are major tasks in the IT world. Making sure that computers are up to date, running smoothly, and configured properly are daily activities of IT staff members. This course examines how updates, performance settings, power and processor options, disks, and backup and recovery are configured, managed, and monitored in Windows 7. This exam is required for the certification MCTS: Windows 7, Configuration.At least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment150ws_mwcd_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a08_it_enusWindows Server 2008 provides the ability to restart Active Directory Domain Services (AD DS) so that offline operations, such as offline defragmentation of Active Directory objects, can be performed. This decreases the time it takes to perform these types of operations and provides resource management benefits for AD DS administrators, AD DS management teams, and security update planners. The AD provides various tools that help manage and control Windows Server 2008. This course discusses the usAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet120cl_clbp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clbp_a02_it_enusThis course further explores how cloud service offerings affect service-oriented architecture and traditional IT services and how aspects of cloud services can present new opportunities to businesses. It outlines strategic implication and provides tips on how businesses can attempt to measure the value of transitioning to cloud computing. This course presents cloud-enabled business models, an example of a cloud adoption lifecycle, the cloud computing reference model, concerns about cloud governa120cs_styp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a02_it_enusNetwork security professionals must have a firm understanding of the transport mechanisms and attacks faced by traffic entering and exiting a network environment. This course examines the TCP/IP protocol suite, the OSI model, and the different protocols that operate within the layers of these models. This course also examines various attacks that protocols and ports can face, along with the tools that can be used to detect these attacks. This course helps prepares the learner to write the CompTI120cs_styp_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a04_it_enusSecurity professionals must understand the hardware and software mechanisms that can be used to secure a network environment. This course examines the different types of firewalls, NIDS and NIPS, proxy servers, all-in-one security appliances, and other mechanisms that can be put in place to make a network environment secure. This course also discusses mitigation and deterrent techniques, security log analysis, and methods to secure DHCP and DNS servers. This course helps prepares the learner to 120219750_enghttp://learning.acm.org/skillsoft/detail.cfm?id=219750_engTo outline the best practices for defining and using classes, and determining how best to use inheritance or its alternativesExtensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working in a team environment on a large software development project preferred, but not essential140od_odas_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a07_it_enusPreparing for and performing data recovery and completing database backups are expected job duties of an Oracle Database 11g Database Administrator (DBA) to ensure that the database is available for users when they require it. They also need to ensure if a failure does occur that the loss of data is minimized as much as possible and they can recover the database in an efficient manner. As an Oracle DBA, it is important to understand the various internal consistency checks a database performs as 90od_odas_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a01_it_enusTo understand how an Oracle Database functions, it is important to gain a basic understanding of its major components. This course identifies the major architectural components of the Oracle Database 11g Release 2, explains memory structures, describes background processes, and explores the logical and physical storage structures. In addition, this course describes the role of a database administrator (DBA) and the tasks and tools required for this role. This course also covers how to plan for t120od_odas_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a02_it_enusAs an Oracle Database administrator, it is important to plan the database to ensure that the database software is installed properly. Planning involves the logical storage structure, the overall design, and a backup strategy. It is also important to manage the database instance after the installation to ensure that it runs properly, and is started and shut down correctly to avoid problems. This course describes the DBA tasks to plan a database installation and how to use the Database Configurati120od_odas_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a05_it_enusOracle Database 11g Release 2 is designed to prevent multiple users from changing the same data at the same time by implementing locks. These locks are used to manage data concurrency and are implemented automatically, which can sometimes cause lock conflicts. Lock conflicts can be detected and managed through Enterprise Manager or SQL statements. Managing undo data and implementing Oracle Database security are also important DBA roles. Data is manipulated using DML, and undo data exists as a co90od_odas_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a06_it_enusGeneral database maintenance and performance monitoring are important Oracle DBA tasks. Proactive and reactive database maintenance is made easy by the sophisticated infrastructure of Oracle Database 11g Release 2, including elements such as Automatic Workload Repository (AWR) and database health checkers. DBAs must make sure that databases are open and available to users when they need it and that it is working without bottlenecks by gathering performance metrics. This course explores how to sp90od_odas_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a08_it_enusFrom time to time Oracle DBAs are required to move data. Oracle Database 11g Release 2 offers various ways to complete this task, including Oracle Data Pump, SQL*Loader, and the use of external tables. DBAs are also required to ensure that the database is up-to-date with the latest patches and that critical errors are resolved, which includes contacting Oracle for support. This course explores how to move data using Data Pump Wizards or the command line. Working with the Enterprise Manager Suppo90od_odas_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a04_it_enusAn Oracle database is divided into logical storage units called tablespaces. Oracle also provides Oracle-Managed Files (OMF), which eliminate the need for the DBA to directly manage the operating system files in the Oracle database. To access the database, a user must specify a valid database user account and successfully authenticate as required by that user account. What the user can execute once they are logged in is controlled by privileges granted to them, which can be system or object. Pri90od_odas_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_odas_a03_it_enusOracle Database 11g Release 2 offers Automatic Storage Management (ASM), which eliminates the need for many tasks that are required on a non-ASM storage environment by the DBA. Some of these tasks include I/O performance tuning, file system, cluster file system, and raw device management, and data file movements and reorganizations. When ASM is used, an ASM instance is also used. The ASM instance allocates memory and uses the SGA differently than in a database instance. This course describes the120257503_enghttp://learning.acm.org/skillsoft/detail.cfm?id=257503_engTo recognize the steps for writing queries that convert data from one type to another, specify conditions, perform calculations on groups of rows or even tables, and return values from more than one table.Familiarity with Data Processing Concepts and Techniques. Ability to use a graphical user interface (GUI)120257513_enghttp://learning.acm.org/skillsoft/detail.cfm?id=257513_engTo identify the steps for manipulating queries to return the data you need, using subqueries and set operators, and also for manipulating the actual data using INSERT, UPDATE, DELETE and other data manipulation language (DML) statements.Familiarity with Data Processing Concepts and Techniques. Ability to use a graphical user interface (GUI)115257522_enghttp://learning.acm.org/skillsoft/detail.cfm?id=257522_engTo recognize the steps for creating, defining, and dropping tables , manipulating how their data can be viewed, and using schema objects to generate integers, improve queries, and rename tables.Familiarity with Data Processing Concepts and Techniques. Ability to use a graphical user interface (GUI)105257492_enghttp://learning.acm.org/skillsoft/detail.cfm?id=257492_engTo identify the concepts and components of an Oracle Database 11g database, recognize how to retrieve information from it using SQL, and identify the steps for sorting, limiting, modifying, and formatting this information.Familiarity with Data Processing Concepts and Techniques. Ability to use a graphical user interface (GUI)130od_nfad_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a01_it_enusOracle Database 12c has introduced a number of new features to their management system to maintain the lead in the industry new trend-setting products. Two of these are the Enterprise Manager Cloud Control and Multitenant Container Databases. Enterprise Manager Cloud Control is designed for cloud computing allowing the Oracle Database 12c to be managed through a complete, pre-integrated, off the shelf private cloud solution. Oracle Multitenant allows Oracle to contain a set of portable schemas, None120od_nfad_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a05_it_enusAn important part of managing an Oracle Database instance is ensuring high availability and manageability. In Oracle Database 12c new features and enhancements have been added to the RMAN client utility to ensure for better back up and recovery of databases. It has also added the Real-Time Database Operation monitoring to allow administrators to monitor database operations. Oracle has also provided the Oracle Enterprise Manager 12c Database Lifecycle Management pack which allows for processes toNone90od_nfad_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a02_it_enusOracle database contains the Oracle Multitenant feature, which enables Oracle database to contain a portable set of schemas, objects, and related structures that appear logically to an application as a separate database, called a Container Database or CDB. CDB contains pluggable databases or PDBs. Database administrators need to understand how to manage this new option. This course will demonstrate how to connect to, start and shut these databases down, as well has how to manage their tablespaceNone90od_nfad_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a04_it_enusOracle Database 12c has provided some new security features to better enable security within a database instance. This includes unified auditing to consolidate all audit trails and to improve auditing performance, new administrative privileges and the ability to analyze privileges on users. It also provide a feature called Oracle Data Redaction, which enables sensitive data to be shielded from applications and users on-the-fly before results are sent to the end-user or application. This course wNone120od_nfad_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a07_it_enusOracle Database 12c introduces several Resource Manager enhancements to handle resources within CDBs and PDBs. There's a new multiprocess multithreaded Oracle architecture and enhancements to the Database Smart Flash Cache and undo segments. And there are new features for tables and indexes to help to diagnose database data and improve network traffic. This course will discuss and show how to use these new and enhanced features. This course is one in a series in the SkillSoft learning path that None90od_nfad_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a08_it_enusOracle Database 12c offers new and enhanced features providing better importing and exporting of databases and data. These features include support for CDB and PDBs and better handing of the data being moved. Also provided are better features to allow DBAs to create and manage partitioned tables and indexes and stored large amounts of data within a column. This course will discuss the new and enhanced features of Oracle Data Pump, SQL*Loader and external tables. It will also demonstrate how to uNone90od_nfad_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a06_it_enusOracle Database 12c provides many new features, like SQL Plan Directives, to make tuning and monitoring SQL easier. Other improvements include enhancements to the Automatic Database Diagnostic Monitor (ADDM) which now includes Emergency Monitor, Real-Time ADDM, Compare Period ADDM, and Active Session History (ASH). This course discusses how to use these new and improved features in Oracle Database 12c to monitor and tune SQL and the database. This course is one in a series in the SkillSoft learnNone90od_nfad_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=od_nfad_a03_it_enusOracle Database 12c offers multiple features to enable customers to implement an ILM strategy. These features include Heat Map and Automatic Data Optimization to create policies, as well as In-Database Archiving and Temporal Validity to archive data. This course describes how to use Heat Map and ADO to implement an ILM strategy along with partitioning and compression. It also describes how to use the Online Move data file, Online Move partition, In-Database Archiving, and Temporal Validity featuNone90ib_pmag_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a04_it_enusScrum is one of the most popular agile methodologies to date, with tools and techniques applicable to more than just software development projects. This course will assist prospective Scrum masters, product owners, and team members with understanding of core Scrum practices. This includes an outline of the roles and responsibilities of members of the Scrum team, the importance of good communication, and the role of project stakeholders. The course divides the Scrum development process into three120ws_wsad_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a07_it_enusDeveloping an effective patch management strategy is critical in situations where there are many different operating systems with varying update requirements. This, along with monitoring the security and performance of business-critical servers, is the key to running an efficient Windows 2008 environment. This course discusses planning patch management strategies using Windows Server Update Services as well as monitoring the performance and security of servers using the Reliability and PerformanAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring120proj_27_a03_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_27_a03_bs_enusThe science of project management was founded, in large part, to manage risk and prevent it from negatively affecting project objectives, schedules, and budgets. Risk in any project is unavoidable. Fortunately, there are proven methods to identify and analyze potential threats so that appropriate risk responses are developed and the project's level of exposure is controlled. Risk analysis has become an important discipline within the field of project management. It involves prioritizing risks an120235060_enghttp://learning.acm.org/skillsoft/detail.cfm?id=235060_engTo perform basic programming operations using Perl variables, regular expressions, search-and-replace procedures, and file handlingnone190proj_24_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_24_a01_bs_enusProject managers need to build quality into their projects at the very beginning, during the planning stage. Quality managers have to ensure that quality requirements are met. The Project Quality Management Knowledge Area takes these facts into consideration. It not only includes processes for assuring and controlling quality, but it also includes a process for ensuring that quality is considered from the very beginning of a project's life cycle. In this course, learners will be given an overvie120proj_26_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_26_a01_bs_enusIt is commonly said that up to 90% of a project manager's time is spent communicating, whether it's with external stakeholders, members of the project team, suppliers, or other managers within the organization. That speaks volumes about the important role of communication to a project. When communications break down, projects fail. When communications are good, the project is more likely to achieve its objectives. Healthy project communication means that the right people are getting the right in120ws_wsad_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a02_it_enusWindows Server 2008 includes many enhancements to Active Directory and Group Policy. This course covers new AD roles, such as RODC, new AD functional levels, new Group Policy features, and ADMX files. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server Administration. Passing this exam completes the requirements for the MCITPro: Server Administrator certification.Any candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring150ib_buap_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_buap_a03_it_enusMost business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and managing how these business analysis activities are actually performed? A proposed structure and schedule for communications, a requirements management plan, and a clear plan to ensure business analysis activities are executed as efficiently as possible are all key elements of succ150proj_23_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_23_a01_bs_enusAccurately forecasting the cost of future projects is vital to the success of projects and the survival of any business. Project managers must have the ability to not only identify what work is required at the onset of a project, but precisely forecast how much that work is going to cost throughout the duration of the project. This course provides an overview of estimating and budgeting project costs in the Project Cost Management Knowledge Area, and introduces best practices outlined in A Guide120proj_25_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_25_a01_bs_enusWhen project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. While selecting the right team to do the work is critical to project success, it doesn't stop there. Good project managers know120proj_28_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_28_a01_bs_enusProjects routinely require materials, consultants, training, products, and equipment, along with many other types of goods and services. Project procurement is the process of purchasing products and services necessary to fulfill the objectives of a project. Procurements must be carefully planned and administered to ensure they do not cause a project to go over budget or fall behind schedule. In this course, learners will gain an understanding of what processes are involved in planning project 90ws_wsad_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a01_it_enusWindows Server 2008 includes a number of enhancements to the standard Windows deployment model. This course covers deployment options, BitLocker drive encryption, and network configuration considerations including DNS and IPv6. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server Administration. Passing this exam completes the requirements for the MCITPro: Server Administrator certification.Any candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring120sd_agsd_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_agsd_a02_it_enusAgile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, cusAt least 1 year's experience designing or developing software or managing software development projects120ib_pmag_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ib_pmag_a07_it_enusThis course focuses on the activities performed during the planning and execution of a project iteration, or sprint. During release planning - the previous phase in the overall agile planning process - the team creates an ordered list of project features in the form of the product backlog. Iteration planning is the process of creating an iteration (sprint) backlog that contains more specific detail regarding work items that have been assigned to the upcoming iteration. The first part of the cour150219722_enghttp://learning.acm.org/skillsoft/detail.cfm?id=219722_engTo outline the high-level considerations for producing good codeExtensive knowledge of at least one of Java, C++, C#, or Visual Basic .NET; thorough familiarity with OOP concepts such as inheritance, encapsulation, and polymorphism; experience working in a team environment on a large software development project preferred, but not essential125proj_19_a03_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_19_a03_bs_enusProcesses: a set of interrelated actions and activities performed to achieve a specified set of products, results, or services. Good processes, meaning those based on sound principles and proven practices, are a project manager's best friends. Following a set of established processes minimizes confusion and uncertainty for the project manager and all project stakeholders. It ensures the effective progress of the project from initiation through to close-out. In this course, learners will be given120proj_21_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_21_a01_bs_enusGood scope management focuses on making sure that the scope is clearly communicated and well defined and that the project is carefully managed to limit unnecessary changes. Project scope management is concerned with ensuring that projects include and account for all the work needed to ensure the successful completion of a project. Successful project managers use project scope management throughout the life of a project to identify and control all aspects of the work involved. This course will hi120proj_29_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_29_a01_bs_enusA project can be worthless if the right people aren't involved from the beginning. Project Stakeholder Management focuses on making sure that the right stakeholders are identified, that stakeholder requirements are captured and incorporated into the work of the project, and that appropriate stakeholders participate in relevant project activities. Successful project managers use project stakeholder management throughout the project life cycle to appropriately engage stakeholders, manage expectati90cl_clip_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cl_clip_a06_it_enusThis course explores some of the key risk areas when it comes to security and cloud computing. Although some of the fears in regards to security in the cloud are exaggerated, there are specific areas to be aware and cautious about. The key is knowing your IT infrastructure and needs, as well as carefully assessing the cloud provider offering and security measures. The course introduces control assessment frameworks and models that can be used in assessing your risk in going to the cloud and eval90proj_24_a02_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_24_a02_bs_enusThere is no question that project quality is essential in ensuring project success. A quality management plan identifies quality requirements and provides all project stakeholders with documented guidelines for delivering a quality product or service. But the question is how do you ensure that the quality management plan will work? How do you know that those guidelines will, if followed, result in a successful project? The quality management plan must be audited and measured consistently and eff120wd_xmle_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_xmle_a04_it_enusThe XML Path Language, XPath, is designed to allow the developer to select specific parts of an XML document. XPath is also used extensively with the XML query language, or XQuery. This course will cover how to use these languages to both navigate and query XML data. Specific topics covered include XPath basics, XPath functions, as well XQuery built-in and user-defined functions. Attention is also given to XQuery support in Microsoft's SQL Server relational database server.90cs_styp_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a05_it_enusSecurity professionals are increasingly being made responsible for securing remote and wireless environments. This course examines different remote access strategies and technologies such as PPP, VPNs, PPTP, L2TP, IPsec, RADIUS, and TACACS. This course also examines wireless security mechanisms such as WEP, WPA, CCMP, EAP, PEAP, LEAP, MAC filters, SSID broadcast, and antenna placement and the attacks they are designed to fend off. This course helps prepares the learner to write the CompTIA Secur90proj_27_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_27_a01_bs_enusThere are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? And how should we respond if those events occur? Every project involves some degree of risk. Identifying potential risks and having a plan for dealing with them can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will be introduced t90proj_27_a04_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_27_a04_bs_enusLife is filled with uncertainties, and these uncertainties often affect our decisions and outcomes. Whenever decisions are made without prior knowledge or experience, there is always a chance of risk. When dealing with projects, it's the project manager's job to assess and control risks, avert or minimize their adverse effects, and capitalize on potential opportunities over the life of a project. This course covers the last two processes in the Project Risk Management Knowledge Area  Plan Risk120sa_boeu_a01_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_boeu_a01_dt_enusSAP Business One is a comprehensive set of integrated business management applications. Business One provides an entire set of core modules, including financials, sales, operations, customer management, and logistics, which enable a small-sized to medium-sized enterprise to manage all aspects of the business. This course provides an overview of the core functionality of SAP Business One including financials, sales, customer management, inventory, and reporting. In addition, the content is compl120sa_bobi_a06_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_bobi_a06_dt_enusBusinesses generate a large amount of data in the everyday operation. This data is extremely valuable and may be used by employees at every level of an organization. Before it can be utilized optimally, it must be formatted in such a way that an enterprise can capitalize on the vast amounts of data in its possession. SAP Business Intelligence (BI) is an enterprise solution that provides businesses with a comprehensive suite of tools to collect and prepare the enterprise's data for reporting and60sa_bobi_a02_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_bobi_a02_dt_enusBusiness data comes from a variety of sources and is stored in various formats. The volume and variety of business data presents immense potential for understanding and responding to customer requirements and business process optimization. In order to realize this potential, SAP provides the Crystal Reports reporting tool. Crystal Reports has supplanted the BusinessExplorer report designer as SAP's standard enterprise reporting tool. Crystal Reports provides the interface to allow business users90sa_bobi_a04_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_bobi_a04_dt_enusThe typical enterprise generates hundreds of management reports on a weekly basis. As companies grow and continue to add new channels, benchmarking and weekly reporting are key to helping top management keep a finger on the pulse of the business. With all those reports to wade through, business executives need a reporting format that provides the information they need at a glance. The corporate dashboard report does just that. It contains a series of dials in a corporate cockpit that reflect the60sa_bobi_a05_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_bobi_a05_dt_enusSAP BusinessObjects provides various tools for enterprise reporting purposes. InfoView is a web-based application that provides an interface for users to perform common activities, such as viewing or modifying reports, without having to install any additional software on their systems. InfoView can work with Xcelsius, Crystal, and Web Intelligence documents. It allows you to publish reports to common formats, such as PDF or MS Word, as well as alter a report's underlying data. This course prov90sa_bobi_a01_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_bobi_a01_dt_enusOne of the most valuable assets an enterprise can possess is data - information acquired and stored in the process of carrying out everyday business activities. This includes data regarding customers and potential customers, employee-related information, data gathered concerning competitors, and information pertaining to products. In order to take full advantage of its information assets, an enterprise must be able to store and utilize data wisely. The SAP BusinessObjects suite of applications 90sa_bobi_a03_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sa_bobi_a03_dt_enusData may be an enterprise's most valuable proprietary asset. Each enterprise possesses unique data that, when used strategically, provides a competitive advantage. Data can reveal significant information about customer behavior and preferences, and provide insight into business processes that may ultimately influence what a company sells, how products are made, and how they are sold. Getting the most out of this data will determine the ultimate value it provides to the enterprise. SAP BusinessO90md_msdr_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a02_it_enusSQL Server 2008 R2 offers the use of partitions to manage subsets of data for large tables and indexes. Partitions can be used to improve the read/write performance on tables within a database by allowing the data within tables to be spread across multiple filegroups, whereas standard tables must be contained within a single filegroup. Data that is stored within partitions is treated as a logical entity, and the partitioned tables and indexes support the same properties as a standard table. SQL The prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.60md_msdr_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a01_it_enusSQL Server 2008 R2 is a robust database system that provides a number of database objects used to store and view data. In order to configure a SQL Server 2008 R2 database to meet business requirements, administrators and developers must fully understand how to design, create, and configure these database objects. These objects include tables for storing data in the database, views to allow access to the data within specific tables, and indexes to optimize the performance of the database for dataThe prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.150md_msdr_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a08_it_enusIn order to keep SQL Server 2008 R2 running as efficiently as possible, SQL Server 2008 R2 provides a variety of performance tuning and optimization utilities. Among these utilities are the SQL Server Profiler and the Database Engine Tuning Advisor. The SQL Server Profiler allows you to use trace files and logs to analyze your databases performance. The Database Engine Tuning Advisor allows you to analyze a databases workload and effectively configure the physical design structure of databasesThe prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server90md_msdr_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a05_it_enusIn SQL Server 2008 R2 you can use Transact-SQL statements to access data in the databases. Transact-SQL statements can be grouped together in a number of ways to create more complex queries when one Transact-SQL statement will not retrieve the desired results. You can group Transact-SQL statements by creating programming objects within a database. These programming objects include stored procedures, functions, and triggers (based on either DML or DDL statements). SQL Server 2008 R2 provides inteThe prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.120md_msdr_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a07_it_enusSQL Server 2008 R2 provides many components to ensure that database developers can perform many tasks within the database without having to create custom applications. SQL Server's Service Broker component allows developers to create applications that can work with other SQL Server components to complete a specific task by communicating using messages to relay the task information within the instance or between instances of SQL Server 2008 R2. SQL Server 2008 R2 also offers a way for developers The prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.150md_msdr_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a04_it_enusTransact-SQL offers advanced query techniques, such as built-in aggregate, scalar, and ranking functions, and common table expressions to manipulate the result set for a query. To manipulate the result sets and generate rollup information, such as totals, the CUBE, GROUPING SETS, and ROLLUP operators can be used with the GROUP BY statement. UNION, INTERSECT, and EXCEPT can be used to gather specific results in a query. Transact-SQL also provides features that manage international concerns with rThe prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.60md_msdr_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a06_it_enusXML has been integrated into SQL Server 2008 R2 so that XML data can be stored within databases using the XML data type. You can query this data using the XQuery language within the XML data type methods. SQL Server 2008 R2 also provides support for using FOR XML to extract relational data from a database in XML format and the use of OPENXML to generate relational views from XML. This course demonstrates how to use the xml data type, XML schema collations, and how to create XML indexes. It also The prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.120md_msdr_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=md_msdr_a03_it_enusSQL Server 2008 R2 includes the SQL Server Management Studio which allows access to SQL Server databases and enables you to access database data. This data can be retrieved and modified through the use of Transact-SQL within the Query Edit window of the Management Studio tool. Using Transact-SQL you can select data from a databases tables and filter the results to include only the data that you require. Transact-SQL statements also allow you to update, change, and remove data from tables. This The prerequisites for the exam are that candidates should have one to two years of experience using Microsoft SQL Server 2008, SQL Server 2008 R2, or two to three years of experience using a previous version of SQL Server.90sp_sycp_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a06_it_enusIn the fast paced business world of today, secure and reliable communication within your corporation and with outside networks is mandatory. This course covers various aspects of secure digital communications including authentication, data integrity, transport formats and transmission methods. This course teaches the learner about network topology schemes and application and transport layer security protocols such as S/MIME and SSL. It shows how to optimize network level security to protect agai120sp_sycp_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a07_it_enusIn the fast paced business world of today, secure and reliable communication within your corporation and with outside networks is mandatory. This course covers such topics as authentication and data integrity with a focus on wireless communications and new messaging and exchange technologies. This course teaches the learner how to optimize security standards, policies and procedures for LAN, WAN and WLAN enterprise environment IT infrastructures. The course explains network vulnerabilities, VPNs150sp_sycp_a11_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a11_it_enusWith more and more business success relying on secure and guaranteed access to data, having plans and policies in place to manage risks and recover from disasters is pivotal. This course provides the learner with the knowledge to provide data redundancy and handling incidents and risks. This course teaches the learner how to identify the threats and vulnerabilities that can put information systems at risk and how to optimize a risk assessment and management system to protect resources. It covers180sp_sycp_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a08_it_enusInformation is often at the core of business, and maintaining the security of that information in the digital age is of utmost importance. This course provides the learner with the skills needed to identify and organize essential information in an organization, and how to document and implement policies, standards, procedures and guidelines. These skills will ensure confidentiality, integrity and availability of core business information. This course teaches the learner about the importance of C150sp_sycp_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a09_it_enusInformation is often at the core of business, and maintaining the security of that information in the digital age is of utmost importance. This course provides the learner with the skills needed to identify and organize essential information in an organization, and how to document and implement policies, standards, procedures and guidelines. These skills will ensure confidentiality, integrity and availability of core business information. This course examines the secure storage of data as well a90sp_sycp_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a01_it_enusWith the increasing growth of the Internet and networks in general being used for business, security is an important issue. A key aspect of business security is controlling which users have access to what resources, and which operations they can perform. The mechanism for controlling these aspects is Access Control. This courses examines how to determine appropriate access controls, architecture models, authentication techniques and access methods. It explains access control systems, their diffe150sp_sycp_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a02_it_enusIn modern business and IT, keeping information secure and/or proving from where it originated can be key aspects of success. Cryptography provides the tools necessary to guarantee confidentiality and authenticity in the digital age. This course provides the learner with an understanding of the applications of symmetric and public key cryptography and when they are required as well as concepts such as key management and secure ciphers and protocols. The course guides you through the Common Body o120sp_sycp_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a03_it_enusIn the modern world of computing, malicious code is becoming commonplace. Organizations and individuals must protect themselves from these attacks. This course provides a history of malicious code and details of how to recognize and analyze the effects of malcodes and infection vectors on a computing system using VMware testing and file capturing techniques. It also explains how to determine appropriate malcode evaluation and mitigation techniques to protect an enterprise environment. This cours180sp_sycp_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a04_it_enusCurrent business practices demand a certain amount of due diligence with regards to keeping track of system events pertaining to security. This course on security monitoring and analysis provides the learner with an understanding of the requirements and procedures that are components of a secure business environment. In the fast paced business world of today, secure and reliable communication within your corporation and with outside networks is mandatory. This course covers such topics as authen120sp_sycp_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a05_it_enusCurrent business practices demand a certain amount of due diligence with regards to keeping track of system events pertaining to security. This course on security monitoring and analysis provides the learner with an understanding of the requirements and procedures that are components of a secure business environment. The course examines how to determine appropriate methods to protect hosts and networks within a business environment, how to test them for vulnerability and how to determine appropr120sp_sycp_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a10_it_enusInformation is often at the core of business, and maintaining the security of that information in the digital age is of utmost importance. This course provides the learner with the skills needed to identify and organize essential information in an organization, and how to document and implement policies, standards, procedures and guidelines. These skills will ensure confidentiality, integrity and availability of core business information. This course teaches the learner about Software Release Ma120cs_styp_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a09_it_enusWeb servers, web applications, virtualization, and cloud computing are becoming standard parts of corporate infrastructures. This course examines the communications standards and protocols that are used in the web server environment, along with the ways to harden web servers and web browsers. This course also examines the different types of attacks that web servers and web-based applications can face. Finally, this course looks at virtualized environments, along with cloud computing and the diff120cs_styp_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a07_it_enusSecuring the networking environment is the most important job role that a Security specialist will perform. This course examines the methods, tools, and applications that can be used to secure the data, mobile devices, and operating systems, as well as how to deploy environmental controls and physical access controls. This course looks at locking mechanisms - application and physical - along with encryption schemes for data on servers and mobile devices. This course also examines the different e120oper_05_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=oper_05_a01_bs_enusSix Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally develo150_addon_books_001http://learning.acm.org/skillsoft/detail.cfm?id=_addon_books_001Use this to launch the books 24 X 7 siteABC0101http://learning.acm.org/skillsoft/detail.cfm?id=ABC0101Being new to a SkillSoft course shouldn't mean that you spend valuable time trying to figure out how various features work. Nor does it mean you should waste valuable time doing a task when a shortcut exists. Learning new skills is tough enough, you shouldn't add to it by having to figure out features within the course. This course is designed to inform first-time users of SkillSoft courses of the various features and functions within the SkillSoft course player. The new course user will be able120sd_spff_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_spff_a03_it_enusComputer software works because programmers create algorithms, which when broken down, are nothing more than a collection of logical constructs. This course introduces the learner to the logic behind computer software, including using defining tables to solve a problem, conditional statements like IF&THEN, and repetition using FOR and WHILE loops. This course doesnt focus on any one programming language and example code will be provided in the syntax of popular programming languages such as PaNone90sd_sftf_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a06_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.120235075_enghttp://learning.acm.org/skillsoft/detail.cfm?id=235075_engTo use Perl to create basic and object-oriented data-driven applications and to interact with CGI scripts and MySQL databasesnone180sd_sftf_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a03_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.90ws_mwcf_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcf_a04_it_enusThe Terminal Services feature included in Windows Server 2008 enables users to remotely access Windows based programs, installed on a terminal server, by using the Internet or from their own corporate network. New Terminal Server role services allow for greater security, flexibility, and productivity. New features such as Terminal Services RemoteApp and Terminal Services Web Access provide users with the ability to access RemoteApp programs and Remote Desktop connections from a Web browser. ThisAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet90sp_ceth_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_ceth_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.240ws_wsad_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.121sp_cisn_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisn_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.<br/><br240sp_cisa_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cisa_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.240sp_cssp_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_cssp_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam*. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.<br/><b360FE0016_enghttp://learning.acm.org/skillsoft/detail.cfm?id=FE0016_engGenerally taken near the end of a program, Final Exam: ANSI C Programming enables the learner to test their knowledge in a testing environment.The associated SkillSoft content should be completed before attempting this test. This will maximize the effectiveness of the simulated preparation exam.0FE0015_enghttp://learning.acm.org/skillsoft/detail.cfm?id=FE0015_engGenerally taken near the end of a program, Final Exam: C++ programming enables the learner to test their knowledge in a testing environment.The associated SkillSoft content should be completed before attempting this test. This will maximize the effectiveness of the simulated preparation exam.0cs_ctmt_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_ctmt_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.90cs_styp_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=cs_styp_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.90sp_sycp_a01_tp_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sp_sycp_a01_tp_enusTo test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.180sd_sftf_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a02_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.120ws_mwcd_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_mwcd_a01_it_enusWindows Server 2008 is the most recent server operating system released from Microsoft. With new roles specific to Active Directory, along with notable improvements in security, networking, and performance, Windows Server 2008 is designed to increase reliability and flexibility to any server infrastructure. Read-only domain controllers are introduced and described in this course, with demonstrations on how they can help improve security, generate faster logon times, and create more efficient resAs an exam prerequisite, any candidate should have a minimum of one year of experience implementing and administering a network operating system in an environment that has the following characteristics: " 250 to 5,000 or more users " three or more physical locations " three or more domain controllers " network services and resources such as messaging, a database, file and print, a proxy server, a firewall, the Internet, an intranet, remote access, and client computer management " connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet180df_dbds_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=df_dbds_a02_it_enusWhen designing a database  after the requirements are gathered from the organization and the conceptual ERD has been approved  the logical design, and then the physical design can be completed. The logical design consists of taking the conceptual diagram and converting it to represent the logical implementation of the database; this includes identifying the entities, attributes, and the relationships that will exist. This also includes normalizing the database to remove redundant information. 120proj_15_a01_bs_enushttp://learning.acm.org/skillsoft/detail.cfm?id=proj_15_a01_bs_enusDo the right thing but make sure you do it on time, under budget, and within scope, all the while maintaining your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision of establishing project management as a professional industry, the project management community and the Project Management Institute (PMI®) have establ90sd_sftf_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a08_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.90lu_unix_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_unix_a03_it_enusUNIX was Developed in 1969 by AT&T at Bell Labs and today is one of the most widely used OSes in the world. Used by individuals, companies, and organizations for a variety of applications, commercial UNIX systems include Oracle Solaris, IBM AIX, and HP-UX. An open-source system with many variants, it has also gained success in personal use markets such as desktop PCs (with UNIX-based operating systems like Linux and Mac OSX), and in smartphones with the Android OS. UNIX has powerful file system120lu_unix_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_unix_a05_it_enusAn open-source system with many variants, UNIX is one of the most widely used OSes in the world. It has gained success in personal use markets such as desktop PCs (with UNIX-based operating systems like Linux and Mac OSX), and in smartphones with the Android OS. Its used by individuals, companies, and organizations for a variety of applications. Commercial UNIX systems include Oracle Solaris, IBM AIX, and HP-UX. One of the things that makes UNIX so popular is its sophisticated network administ150lu_unix_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_unix_a01_it_enusUNIX is a computer operating system developed in 1969 by AT&T at Bell Labs and has evolved into many variants across a broad range of computing devices. Today, UNIX's many 'flavors' are used for a wide variety of commercial and personal applications. Commercial UNIX systems include Oracle Solaris, IBM AIX and HP-UX. There are also a large number of UNIX-like operating systems including Linux, Mac OSX and variants of BSD. This course is an overview that introduces the learner to the basics of U90lu_unix_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_unix_a04_it_enusAn open-source system with many variants, UNIX is one of the most widely-used OSes in the world. It has gained success in personal use markets such as desktop PCs (with UNIX-based operating systems like Linux and Mac OSX), and in smartphones with the Android OS. Used by individuals, companies and organizations for a variety of applications, commercial UNIX systems include Oracle Solaris, IBM AIX and HP-UX. One of the things that makes UNIX so popular is its sophisticated security features. Sys90lu_unix_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=lu_unix_a02_it_enusDeveloped in 1969 by AT&T at Bell Labs, UNIX has evolved to become a popular operating system used by individuals, companies, and organizations for diverse personal and commercial applications. Commercial UNIX systems include Oracle Solaris, IBM AIX and HP-UX, and the success of UNIX variants like Linux, Mac OSX and Android operating systems have helped UNIX become one of the most popular OSes in the world today. The UNIX shell is a powerful, command-line interface that allows users to create 120db_iseu_a03_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=db_iseu_a03_dt_enusE-mail has become the most used communications medium in corporate networks today, with this high usage, comes an ever increasing need to understand the security considerations involved and how the end user can help in making sure E-mail security is maintained. Social networking, and the use of social media websites has added another level of complexity to network security as users are able to open security holes if the wrong type of information is made public. This course examines the ethical u60db_iseu_a02_dt_enushttp://learning.acm.org/skillsoft/detail.cfm?id=db_iseu_a02_dt_enusMaking sure that your desktop computer, laptop, smartphone, PDA, or tablet is secured is essential in today's ever-changing business world whether you're working in your office, at home, in a hotel, or on the go. Protecting information and computer systems against malicious attacks is paramount for any organization, and every end user, regardless of their job role, has a responsibility to use their desktop computer and mobile devices safely. This course examines the types of threats that desktop60vi_vmwo_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwo_a04_it_enusVirtual environments have gone past the single machine, and now can be created to represent entire corporate infrastructures, allowing for a much smaller hardware footprint, and thus saving companies a great deal of money. This course examines virtual infrastructures, and the evolution of the vSphere 4 environment and the products that are found in that environment. vSphere is made up of many individual products which, when combined together, allow for complete virtualization of server and datac120vi_vmwo_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwo_a02_it_enusDesktop operating systems are at the forefront of most offices today. VMware desktop virtualization technologies allow for multiple operating systems to be run on a single physical computer. Some examples of this would be Windows applications running on a Mac with VMware Fusion or several Windows and Linux applications running simultaneously on Windows or Linux computers using VMware Player. This course examines the features of the VMware desktop product suite, which includes VMware Workstation,150vi_vmwo_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwo_a03_it_enusVirtualization allows multiple, resource-intensive applications to be run on one physical system. VMware ESX and VMware ESXi are bare-metal hypervisors, which can install directly on top of a physical server, sharing their resources with the host, and with each other. VMware Server is a hosted virtualization platform that can be installed like an application onto an existing server, allowing the creation of multiple virtual machines. This course will examine the features of VMware Server, ESX, a60vi_vmpo_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpo_a02_it_enusThe first step in developing a vSphere design is creating a conceptual design. The purpose of the conceptual design is to provide a high level outline of all business requirements and components. This course explains the process of gathering and analyzing business requirements and analyzing application requirements as well as how to determine any risks constraints and assumptions. Once you have your conceptual design completed, you can move ahead to creating the logical design which details how120vi_vmpo_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpo_a01_it_enusIn order to design and integrate VMware solutions into the enterprise virtualized environments, it is important to have an understanding of the overall design process and framework. This course explains datacenter design principles and methodologies that will be used in a virtualized enterprise design.90vi_vmpo_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpo_a03_it_enusThe logical design captures business, service, availability, manageability, performance, recovery and security requirements. Once this is created, we can start to work on the physical design. Details such as network components and storage options can be specified. This course explains how to take the logical design and create the physical network design from it. This includes describing designs for VLANs and private VLANs, switches, redundancy, security policies and settings, and additional ne120vi_vmwa_a13_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a13_it_enusAfter a shared storage platform is selected, vSphere needs a storage network configured. Design choices for shared resources such as networking and storage can sometimes make the difference between virtualization success and failure. This is especially true for storage because of its critical role. The network, whether Fibre Channel or Ethernet based, must be designed to meet availability and throughput requirements; vSphere 5 offers numerous storage choices and configuration options relative to150vi_vmwa_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a05_it_enusvCenter Server's configuration and management capabilities include features such as VM templates, VM customization, rapid provisioning and deployment of VMs, role-based access controls, and fine-grained resource allocation controls. However, vCenter Server also provides the tools for the more advanced features of vSphere such as vMotion, vSphere Distributed Resource Scheduler, vSphere High Availability, and vSphere Fault Tolerance. Prior to administration and management, however, one should firs120vi_vmpo_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpo_a04_it_enusAfter the vSphere network and storage designs have been completed the appropriate amount of compute resources for our physical design can be determined. Determining compute resources involves reviewing CPU resources, examining server density, consolidation options and sizing resource pools. Once the compute resources for our physical design are determined the virtual machines can be configured for the vSphere physical design. This course reviews considerations such as using a raw disk map or a 150vi_vmwa_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a10_it_enusVirtual networking within ESXi is a key area for every vSphere administrator to understand. Designing and building virtual networks with ESXi and vCenter Server bears some similarities to designing and building physical networks, but there are enough significant differences that an overview of components and terminology is warranted. When you create virtual networks, you have two options available; you can choose a virtual standard switch or a virtual distributed switch. This course de
nes the 120vi_vmwa_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a09_it_enusJust as physical machines require hardware upgrades or changes, a VM might require virtual hardware upgrades or changes to meet changing performance demands. Once a VM has been created, the vSphere Client makes it easy to manage the VM. Virtual oppy images and CD/DVD drives can be mounted or unmounted as necessary. vSphere provides support for initiating an orderly shutdown of the guest OS in a VM, although this requires that VMware Tools be installed. VM snapshots allow you to take a point-in-150vi_vmwa_a11_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a11_it_enusAs a vSphere administrator, there are various options available to you when configuring vSphere standard and distributed switches. There are also some additional features and functionalities when it comes to a vSphere standard switch versus a vSphere distributed switch. Once the switches are in place, there are various ways that you can manage your virtual network environment from within vSphere. There are many third-party utilities and appliances that allow you to add more functionality to your60vi_vmwa_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a08_it_enusCreating virtual machines is a core part of using VMware vSphere, and VMware has made the process as easy and straightforward as possible. There are many options available when creating a virtual machine and several factors such as your computing needs, implementation timeline, and complexity of the environment will determine which method is more appropriate. This course covers the creation of virtual machines, the use of virtual machine templates, virtual machine clones, as well as virtual mac180vi_vmwa_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a04_it_enusAs of the 5.0 release, vSphere no longer includes ESX. In previous versions of vSphere, users had to choose between using ESX - with the full Linux-based Service Console - or ESXi. Now, with this release of vSphere, ESXi is the only form of the VMware hypervisor available. Even though users no longer need to choose between ESX and ESXi, they do need to choose which variant of ESXi they will use: ESXi Installable or ESXi Embedded. ESXi Installable is the traditional form of the vSphere hypervisor120vi_vmwa_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a01_it_enusOne of the biggest developments in IT infrastructure management is the emergence of server virtualization. Virtualization is well suited for most business applications and is widely in use for all but the most demanding workloads. Virtualization brings many economic advantages. It allows an organization to run multiple operating systems, called virtual machines, simultaneously on a single physical machine. The ability to consolidate multiple machines allows the IT department to reduce its hardwa120vi_vmwa_a12_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a12_it_enusThe storage infrastructure supporting VMware vSphere has always been a critical element of any virtual infrastructure, and good storage design is critical for anyone building a virtual datacenter. One of the most beneficial and in many cases, necessary, components of vSphere is the concept of shared storage. When multiple ESXi hosts are given access to common storage areas, advanced features such as vMotion and svMotion become possible. This course discusses various different storage concepts, i60vi_vmwa_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a06_it_enusOn a scale of 1 to 10 in importance, security should always rate close to a 10 in setting up and managing a vSphere environment. Even though VMware has increased the capabilities and features that come with it's products, these same products and features must
t within the security policies applied to other servers. Most of the time, ESXi and vCenter Server
t easily and nicely within those security policies, but sometimes the process is a bit of a challenge. Under Administration, vCenter Server90vi_vmwa_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a02_it_enusIn the majority of today's information systems, the client-server architecture is king. Information systems used to exist in a flat, peer-to-peer model - user accounts were required on every system that resource access was needed, and significant administrative overhead was needed simply to make things work. Today, as the size of a virtual infrastructure grows, the ability to manage the infrastructure from a central location becomes increasingly significant. The client-server architecture has t120vi_vmwa_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a07_it_enusVMware vCenter Server provides several built-in options that allow you to manage your environment. Alarms can be created to notify when something goes wrong, scheduled tasks allow various tasks to be performed in an automated way, events allow the administrator to view what's happening in the vCenter Server environment, maps give a visual topology of what's happening, and the customization specifications manager allows quicker deployments in an automated way. This course concentrates on the tool120vi_vmwa_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwa_a03_it_enusvCenter Server provides a centralized management framework for VMware ESXi hosts, but it's vSphere Client where vSphere administrators will spend most of their time. vSphere Client is a Windows-based application that allows you to manage ESXi hosts, either directly, or through an instance of vCenter Server. vSphere Client provides a rich graphical user interface (GUI) for all day-to-day management tasks and for the advanced configuration of a virtual infrastructure. While you can connect vSphere90vi_vmpc_a04_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a04_it_enusvSphere Distributed Resource Scheduler (DRS) builds on the idea of manually balancing loads across ESXi hosts and turns it into a way of automatically balancing resource utilization load across groups of ESXi hosts. DRS can be as automated as desired, and vCenter Server has exible controls for affecting the behavior of DRS as well as the behavior of specific VMs within a DRS-enabled cluster. This course describes the function of DRS and how to enable and edit DRS settings. vSphere DRS enables 120vi_vmpc_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a02_it_enusHigh Availability (HA) is a popular feature within vSphere. In many cases, the lack of High Availability is the key argument used against virtualization. Many IT professionals believe that in a virtualized environment, the failure of a physical server will affect all the applications and workloads running on that server at the same time. VMware addresses this concern with a feature present in ESXi clusters: vSphere HA. In the event of complete server failure, vSphere HA provides an automated pro150vi_vmpc_a08_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a08_it_enusHost Profiles, Update Manager, and Auto Deploy allow you to automate several configurations for ESXi hosts, VM's, and vCenter Server. This course explains how a Host Profile is essentially a collection of all the various configuration settings for an ESXi host and how it may be applied to additional ESXi hosts requiring the same configuration settings. The course also explains how software patches are an unfortunate fact of life in today's IT departments and how software updates are necessary to120vi_vmpc_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a05_it_enusvCenter Server provides some useful new features for monitoring your VMs and hosts. Expanded performance views and charts, and increased numbers and types of alarms available by default make it much easier to manage and monitor VMware vSphere performance and ensures that the administrator is not caught unaware of performance issues or lack of capacity. The monitoring of VMware vSphere should be a combination of proactive benchmarking and reactive alarm-based actions and vCenter Server provides b180vi_vmpc_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a03_it_enusThe idea that we can take a single physical server and host many VMs has a great deal of value in today's dynamic datacenter environments. However, there are limits to how many VMs can run on a VMware ESXi host. The key to making the most of your virtualization platform is to understand how key resources such as memory and processors are consumed by the VMs running on the host and how the host itself consumes resources. One of the most significant advantages of server virtualization is the abili120vi_vmpc_a07_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a07_it_enusIn addition to securing against external threats you must also work to mitigate threats against the internal network components such as vLANs, switches, and iSCSI traffic within your vSphere Environment. This course describes how to protect internal components using ESXi Shell, Security Profiles. Firewalls, Lockdown mode, and encryption. Often times, the first time that you connect to a vCenter Server instance, you receive a Security Warning dialog box.This security warning appears because the 90vi_vmpc_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a10_it_enusWhen planning host upgrades there is some pre-migration prep work that should be considered. This course explains the prep work involved and all of the items required before completing ESXi upgrades to ESXi 5. Post migration best practices for an ESXi host upgrade are also detailed. VMware tools are an important part of your virtualized infrastructure to help provide the highest levels of performance for guest Operating Systems. It is considered a best practice to keep the VMware tools up to dat30vi_vmpc_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a01_it_enusEnsuring High-Availability, fault tolerance, and business continuity is a key part of virtualization that is often overlooked or considered after the fact. In fact, it is as important as configuring storage devices and setting up virtual networking. There are multiple layers where vSphere administrators can help provide High-Availability in a variety of ways depending on the needs of the business and the unique requirements of the organization. Virtualization and VMware vSphere in particular ena60vi_vmpc_a09_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a09_it_enusA vCenter Server Appliance, or VCSA is a Linux-based appliance that can be downloaded and installed on an ESXi host that will allow the move away from traditional Windows-based installs. This course provides an overview of the vCenter Server Appliance including the deployment options available. Configuration of the vCenter Server Appliance is also covered. This course provides an overview of factors you need to consider when upgrading to the vSphere 5 from earlier versions. It also explains upg120vi_vmpc_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmpc_a06_it_enusSecurity is a vital consideration when setting up and managing a vSphere environment. Like most other areas of security within information technology, securing a vSphere environment means securing several different components of vSphere. This course examines vSphere security considerations, points of vulnerability, as well as VMware security resources. The majority of what you need to do as a vSphere administrator involves working with vCenter Server. Even so, it's still necessary to discuss ho90vi_vmwo_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=vi_vmwo_a01_it_enusVirtualization has become increasingly desirable in today's IT infrastructures. Companies from small start-ups to enterprise environments are turning to virtualization, not only for testing, but also for full production environments now. This course examines the history of virtualization, the concepts behind virtualization, and how virtual machines and virtual infrastructures are used in today's evolving IT world. It also covers the benefits of virtualization and how to evaluate whether virtuali120wd_xmle_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_xmle_a05_it_enusSince XML provides a language that can be used on various platforms and by a variety of applications, it is an ideal way for web services to send information back and forth. This course will examine the key role that XML plays in the creation and use of web services and its various elements. Specific topics include using SOAP, WSDL, REST, and security.90sd_sftf_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=sd_sftf_a05_it_enusSoftware systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing is necessary, the basic testing process, andWorking experience with computers; prior experience in either software testing or the software development cycle would be beneficial.60ws_wsad_a05_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a05_it_enusWindows Server 2008 builds on previous Windows Server Terminal Services capability and adds an all new and powerful virtualization hypervisor layer - Hyper-V. This course covers Terminal Services Web Access, RemoteApp, Gateway, Session Broker, and Licensing. This course also covers Hyper-V implementation and deployment. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server Administration. Passing this exam completes the requirements Any candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring150ws_wsad_a06_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a06_it_enusThe Windows Server 2008 Application Server role provides an environment for deploying and running server based applications. This course covers installation and configuration of the Application Server role and Microsoft System Center family of products  formerly known as Systems Management Server. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server Administration. Passing this exam completes the requirements for the MCITPro: ServeAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring60ws_wsad_a10_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a10_it_enusBacking up and recovering data are two of the most important tasks that an administrator performs. A proper backup and recovery plan will ensure that data is not lost in the event of a system failure and applications and services will remain available. In this course you will learn how to back up files, folders, Active Directory, and other services using the Windows Server 2008 backup utility. Configuring Shadow Copies for shared folders is also discussed along with the recovery procedures for bAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring120ws_wsad_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=ws_wsad_a03_it_enusMany new features have been introduced with Windows Server 2008 that make managing servers easier. The new Server Manager is an MMC console that integrates several management tools into a single intuitive interface and Windows PowerShell is a new command-line tool that helps you automate system administration. This course discusses system administration with Server Manager and PowerShell as well as system optimization using Event Viewer. Also covered are strategies for delegating authority acrosAny candidate should have taken and passed the following MCTS level exams: 70-640: TS: Windows Server 2008 Active Directory, Configuring 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring90wd_htmf_a02_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_htmf_a02_it_enusThis course provides detailed instruction on three new APIs in HTML5  Canvas, Audio and Video  as well as on the new features of the Forms API. The course also shows how supporting browsers will render the page and provides fallback solutions for non-supporting browsers.90wd_xmle_a01_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_xmle_a01_it_enusXML (Extensible Markup Language) is a language used primarily for the management, display, and organization of data. XML consists of tags used to define elements and is derived from SGML or Standard Generalized Markup Language for use on the web. This course discusses the basics of creating documents in XML. It also covers how to use Document Type Definitions (DTDs) to define the structure of the document, as well as its newer alternative, an XML schema.90wd_xmle_a03_it_enushttp://learning.acm.org/skillsoft/detail.cfm?id=wd_xmle_a03_it_enusXSLT and XSL-FO provide a way to transform XML data into a variety of formats. They each have an important role to play since data often needs to be formatted for presentation to the end user. This course will examine how each is used to format and transform XML for user consumption, as well how to use both client-side and server-side methods to perform XSLT transformations.120